It doesnāt really help anything to count, I donāt really know what I could do about it anyway. I just start a stream and grab an image from it, thatās it. If the stream is unreliable thereās nothing I can do about it as Iām not in control of the stream.
The native HA integration works completely differently, although admittedly I donāt use it, so Iām not an expert to speak to itās functions, however, I believe that it does not even attempt to show a current image, it just waits for the recording to finish and for Ringās servers to finish processing the stream and then simply plays back the already processes stream. That means you donāt get an image until a minute or more after the motion event.
The goal of this integration is to provide an image as soon after then motion event as possible. I have 5 cameras, for me it works very reliably. During development there were also other testers that provided feedback and, while there were some reports of sporadic bad images, it was not something that happened regularly.
Streams donāt happen directly between the camera and the device, the connection has to go from camera, to Ring servers, then a SIP session is established between ring-mqtt and Ring servers, so the stream is to the cloud and back. Typically stream issues are related to upload bandwidth (either from camera over wireless to internet, or internet itself).
Note that Iām not saying thereās something wrong with your setup, Iām just theorizing why it might be more reliable for me (and others that have tested) while not being as reliable for you. I have 1Gb fiber connection and mostly newer cameras. Two of my cameras use wired ethernet and the other three have quite strong wireless connections so it may ramp up the UDP stream quickly. Perhaps if bandwidth is slightly more limited the initial stream is slower to establish and thus more likely that that single frame Iām pulling is bad or incomplete.
But really, I donāt know what I could do about it as all I do is request a stream. I donāt have any way to know if the stream is good or bad, if an image is good or bad, etc. I know that the author of ring-client-api is aware of some stream issues and itās something heās working to improve, so maybe over time it just goes away.
However, in the mean time, feel free to just disable this feature and just use interval based snapshots.