Shelly HT Pro error with update to 2024.1.0

Third party integrations
21

Same

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 406, in async_setup
    result = await component.async_setup_entry(hass, self)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/shelly/__init__.py", line 131, in async_setup_entry
    return await _async_setup_block_entry(hass, entry)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/shelly/__init__.py", line 201, in _async_setup_block_entry
    await _async_block_device_setup()
  File "/usr/src/homeassistant/homeassistant/components/shelly/__init__.py", line 168, in _async_block_device_setup
    shelly_entry_data.block.async_setup()
  File "/usr/src/homeassistant/homeassistant/components/shelly/coordinator.py", line 338, in async_setup
    super().async_setup()
  File "/usr/src/homeassistant/homeassistant/components/shelly/coordinator.py", line 139, in async_setup
    hw_version=f"gen{self.entry.data[CONF_GEN]} ({self.model})",
                     ~~~~~~~~~~~~~~~^^^^^^^^^^
KeyError: 'gen'
22

I have two Shelly h&t (gen1, not the pro Version) which also stopped working. However, two other units work fine.
And I see nothing in the log… Is there another bug?
I’m already at 2024.1.1 and the Shellies have Firmware 20220209-093309/v1.11.8-g8c7bb8d - which I believe is the latest for these? Or isn’t?

One thing I noticed: cloud was enabled on the devices. But it wasn’t me who enabled it…

edit: d’oh stupid me. The two devices were running an old version, not sure why, I thought all of them were upgraded. There was actually an error message:

aioshelly.exceptions.FirmwareUnsupported: {'type': 'SHHT-1', 'mac': 'abc', 'auth': False, 'fw': '20210710-130145/v1.11.0-g12a9327-master', 'sleep_mode': True}

However, release log says

The minimum supported firmware version for generation 1 devices is 1.11.0 (2021-07-15).

I guess that the check is not on the firmware version (which is 1.11.0!) but on the date, where I was 5 days short. Anyways, I updated the two H&T and operation is back to normal.

23

Same issue here with 2 Shelly Dimmers on firmware 1.14.
Restoring HA to 2024.1.0 fixed the issue for now.

24

Same Problem here. Some Shellys work, some not. Shelly 1 und Plugs affected.
Downhgade to 2023.12 helped. Didnt have a Backup of 2024.1.0

All Shellys are one the latest stable Firmware

Any ideas or a fix

25

issue in github: Shelly EM and Shelly1PM no longer working after 2024.1.1 · Issue #107325 · home-assistant/core · GitHub
It will be fixed in 2024.1.2 which will be released January 12nd.

1 Like
26

Thanks, I will wait for that then

27

Same for me after upgrade 2024.1.1 all my Shellys are dead restore Backup 2024.1.0 all is working again

28

My Smoke Plus and H&T working again after 2024.1.1 Update.

29

Updating to 2024.1.2 solved Shelly problems for me → Shelly EM and Shelly1PM no longer working after 2024.1.1 · Issue #107325 · home-assistant/core · GitHub

30

Please stop shouting asap.

31

My Shelly 2PM went offline when I went from 2023.12.x to 2024.1.2 but fortunately I had listened to the Home Assisant Podcast last week so knew about the breaking change with the firmware version. Mine had never been updated, so was on 0.1.x. Once I enabled Cloud services on the Shelly device, modified my firewall rules to give it internet access, and updated the firmware to 1.1.0, it started working in HA again.

I am a bit surprised that Home Assistant did not raise a repair about the issue - if I had not listened to the podcast, I would have spend hours in a cold office troubleshooting. The 2PM controls the heater and it was 4C in there!