Suggest report it as a new issue to Home Assistant core repository with debug logs from when occured:
https://www.home-assistant.io/integrations/zha#reporting-issues → https://github.com/home-assistant/core/issues → https://github.com/home-assistant/core/issues/new/choose
ZHA developers should then be able to narrow it down from those debug logs if it is a bug or otherwise.
The workaround option is to instead buy Texas Instruments CC2652P based Zigbee dongle as different stacks will work differently with different troublesome devices. See example ITead Sonoff ZBDongle-P: