Sonoff zigbee dongle plus....driver problem?

[patjan (jan)]

I am using the dongle plus…
I flashed him for zigbee2mqtt…
I am using virtual box on a windows 10 system (lapopt)

Now , I want to make a dedicated system… (dell system)(same OS)… but I have trouble to activate the dongle…
I installed the universal windows driver manually

the dongle appears for a short time… after rebooting the system…the dongle is not recognized anymore… on my laptop I do not have this Issue…

Because the windows Os does not recognize the dongle… HA runs into trouble

Is this problem HA version related?(2022/02) I found some posts indicating the dongle was not recognized.

I lost quite some time… are there other dongles (HA → zigbee2mqtt) that work?

[zoogara (Daryl)]

You probably need to use the software on the Sonoff site to write a new device descriptor. This is a known issue with earlier release dongles.

Sonoff Zigbee 3.0 USB Dongle

I’m having some trouble setting up the Sonoff Zigbee 3.0 USB Dongle The device is correctly discovered in HA: [image] [image] Then it asks for the configuration and the fields are automatically filled. Am I supposed to modify that? [image] After this, it fails every time: [image] Other than this, the integration works correctly. I was able to add my ZigBee sensor and read the temps.

And the info re the software is in this post:

Sonoff Zigbee 3.0 USB Dongle

I read that this is a known issue with earlier releases of the device. Sonoff web site says: If your dongle’s descriptor hasn’t been customed, you can use the tool linked below to change it to “Sonoff Zigbee 3.0 USB Dongle Plus”. If your dongle still can’t be auto-discovered, it may be because your version of Hass hasn’t integrated this feature yet, you can follow the normal configuration steps below. There is a link to the fix on this page:

[Hedda]

I would begin by installing the latest CP210x drivers directly from Silicon Labs and then reboot Windows computer as Windows OS will often need a full restart when installing serial drivers/devices like this is:

https://www.silabs.com/developers/usb-to-uart-bridge-vcp-drivers

By the way, another tip is to see all more general discussions about this specific dongle hardware here:

https://community.home-assistant.io/t/sonoff-zigbee-3-0-usb-dongle-plus-by-itead-is-based-on-texas-instruments-cc2652p-can-now-be-ordered-for-10-99/340705/332

and here:

https://github.com/Koenkk/zigbee2mqtt/discussions/8840

@zoogara

need to use the software on the Sonoff site to write a new device descriptor.

While true that description only applies to USB discovery for ZHA and doesn’t affect Zigbee2MQTT, see:

https://community.home-assistant.io/t/community-help-wanted-to-whitelist-all-compatible-zigbee-and-z-wave-usb-adapters-for-automatic-discovery-in-home-assistant-os/344412

https://www.home-assistant.io/integrations/zha#discovery-via-usb-or-zeroconf