I can’t see anything obviously wrong.
Are you absolutely sure that you have a premier elite panel, and not a premier panel?
How is the COM-IP in the panel configured, is the encrytion disabled? This is how my Com1 ComIP module is configured within Wintex. The one on Com3 is the same, but has a different IP address.
Does adding:
log: debug
… on it’s own line, not nested/below any of the other headings, to the config, show anything?
I booted up Wintex and attempted to connect over 192.168.1.184: 10001. It failed which is good as it still had my ‘old’ UDL pre reset (message that UDL was wrong). I adjusted UDL to 1234 and it connected.
Comparing our screens - there is ‘nothing fitted.’ I’m not sure if this is because I don’t have a COMIP (I am using smartcom only and plan to install a COMIP if I ever connect). Is this normal?
doesn’t show anything
The Wintex protocol is always enabled on a port. It is possible the protocol Texecom2mqtt uses is not enabled on a port unless that port has an appropriate device fitted.
I would try changing the comm port option for the port with the Smartcom connected from ‘Nothing Fitted’ to ‘Smartcom’.
Will try. Any idea how I would establish the port without opening up the panel?
I googled the install instructions at https://texe.in/wp-content/uploads/2019/02/Texecom-Connect-SmartCom-CEL0003.pdf according to those COM1 should be set as smartcom and COM2 as com-IP
Having said that I’ve not used a smartcom, only a com-ip.
Thanks! Looks like a weekend job. For anyone who has just smartc installed (and not comip)- mind pasting what your configuration shows pls.
On a test panel I have tried changing my panel ‘Com Port 1’ setting from ‘ComIP Module’ to ‘Nothing Fitted’ in the ‘Communication Options’ and can no longer connect through that COM-IP module. I don’t use Texecom2mqtt, but my software does use the same protocol so should be representative.
When the port is configured as ‘Nothing Fitted’ I cannot connect using Wintext, which I would expect as the COM-IP is no longer congifured. However, that does not match your experience as you reported that you could connect using Wintex.
You posted an image of your Wintex ‘Communications Options’ page. Has that page been read from the panel - it looks quite sparce to me. To check you could select the ‘Receive’ / ‘Receive Current Page’ within Wintex to check that you are seeing the actual panel configuration. I don’t understand how your smartcomm is operating without these settings configured?
Message me directly if you like.
My panel is set up as follows in Wintex:
Com1 / Com2 == Smartcom (Wintex + Texecom Cloud - normally disabled)
Com3 == ComIP (dedicated to HA)
This is as per the documentation for both ComIP and SmartCom. In addition, I have the UDL password configured, which is shared by both HA and Texecom Cloud.
Note: If you want to use Texecom Cloud as well as HA you must have two devices (e.g. smartcom + Com IP) as a single device will not work reliably with both services.
See here. Com IP connection circled in red, SmartCom connection in purple:
So stealing a few minutes between proper work, I did a Communications>Receive All (Data & Log) and the menus are updated!
Further replies to come - thanks all for the offers for support
i thought i would be clever and add 192.168.1.184 to IP but same error/no connection so it’s not that…
and now got myself a ATS Com1 UDL Lockout 
What are the panel settings for COM2 (select the COM2 radio button)?
Definitely smells of a UDL password error does that…
will check in 4 hours when hopefully the UDL lockout will reset and I can get back into the panel via WinTex (currently I can’t connect)
@marshn - thanks for your kind offer for support
@daern - I don’t disagree - it was running texecom2mqtt repeatedly which led to this issue but it still doesn’t make sense
im back in - UDL lockout cleared
COM2 as requested
I’m not sure whether your setup exposes the protocol texe2mqtt needs on COM1 or COM2? (I have never used a smartcom).
I would try setting an IP address/netmask for COM2. Maybe 192.168.1.185 (if it is free on your network) and try connecting to that address.
Remember to send the config to the panel. I usually just send the page I have changed.
no good, 192.168.1.185 added to Wintex, sent page and updated the config in HA:
Stuck on this:
2024-10-04 22:56:52 - INFO: Starting texecom2mqtt v1.2.3 (Node v16.13.0).
