Unable to get Home Decorator / Hampton Bay Zigbee fan to pair

Sorry, I should have been more clear. It is the antenna on the Hampton Bay controller. You do need to open it up. I think there were four screws. One controller had a dab of glue holding the cable in place. The other one had nothing. I used a Stipe of electrical tape to secure the wire. Since then the fan has been reliable. The antenna is a little ugly and any day now, I’m going to paint it to match the ceiling and use double sided tape to stick it up. Any day it could happen.

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