Ah OK, you’re getting confused. The Panel log file that the integration creates is about the panel events.
With some older panels such as very early Powermax+ panels you’ll need to manually enrol after restarting, but I can take a look at a Home Assistant debug log file to check for you.
To create a Home Assistant log file with debug information please add this to your configuration.yaml file and then zip the log file. Either upload it to Dropbox or similar and place a link here or create an Issue on Github and that will allow you to include zip files in the issue itself.
logger:
default: error
logs:
custom_components.visonic: debug
Dave