Xiaomi gateway light unavailable after exactly 2,5 hours (Solved)

Rodolfo_Vieira · January 28, 2019, 10:10pm

@h4xxx i use hass.io , my fw is 1.4.1_164 and hw_ver is MW300 model lumi.gateway v3

pkerstens · February 3, 2019, 8:42pm

@Saturnus added to your created issue on github too…

stsergo · February 11, 2019, 1:40am

So, I think this quick and dirty fix will help. I’ve checked it on 1.4.1_164.0158 firmware and HA 0.87.0

Don’t forget to backup files!
Right now I have no other xiaomi sensors, so can’t check. But I hope they should work as usual.

Enable polling.

Find this code in the xiaomi_aquara component (xiaomi_aquara.py)
In my venv it’s located here at /opt/homeassistant/lib/python3.6/site-packages/homeassistant/components/

    @property
    def should_poll(self):
        """Return the polling state. No polling needed."""
        return False

And change False to True

    @property
    def should_poll(self):
        """Return the polling state. No polling needed."""
        return True

Illumination sensor still does not change the value, no matter we turn light or not.
Let’s add update def for sensor.
File is nearby: ./sensor/xiaomi_aquara.py

    def update(self):
        """Get data from hub."""
        _LOGGER.debug("Update data from hub: %s", self._name)
        self._get_from_hub(self._sid)

Next code is for light ./light/xiaomi_aquara.py

This might not needed, but it’s quick and dirty

Add this to turn_on and turn_off defs:

self.schedule_update_ha_state()

Result should be like this:

    def turn_on(self, **kwargs):
        """Turn the light on."""
        if ATTR_HS_COLOR in kwargs:
            self._hs = kwargs[ATTR_HS_COLOR]

        if ATTR_BRIGHTNESS in kwargs:
            self._brightness = int(100 * kwargs[ATTR_BRIGHTNESS] / 255)

        rgb = color_util.color_hs_to_RGB(*self._hs)
        rgba = (self._brightness,) + rgb
        rgbhex = binascii.hexlify(struct.pack('BBBB', *rgba)).decode("ASCII")
        rgbhex = int(rgbhex, 16)

        if self._write_to_hub(self._sid, **{self._data_key: rgbhex}):
            self._state = True
            self.schedule_update_ha_state()

    def turn_off(self, **kwargs):
        """Turn the light off."""
        if self._write_to_hub(self._sid, **{self._data_key: 0}):
            self._state = False
            self.schedule_update_ha_state()

Restart HA and wait 2.5 hours
Check traffic by ngrep. You should see read and read_ack every 30 sec.

mcdull · February 19, 2019, 6:58pm

It is weird that I need to enable multicast_snooping under my merlin router setting then I can see package to reach the host of the container. However, the multicast package does not pass to the container and the value of /sys/devices/virtual/net/docker0/bridge/multicast_snooping is always 1. I changed it to 0 and reboot and it turns back to 1. So I cannot test if it really work if disabling snooping under the host really works. I am using debain + docker + hass.io setting, are there any means to correct the multicast_snooping setting under the host? thank you.

Dave87ita · February 22, 2019, 8:59pm

Hi! I have the same problem on hassio installed on raspberry pi3b+… could you explain me where can I find this file?
Thanks a lot!

Saturnus · February 27, 2019, 1:04pm

Another fix has been posted by @sonartribe at https://github.com/home-assistant/home-assistant/issues/20329#issuecomment-466821849

Very likely that it’s going to be in a new HA version coming the next weeks.

syssi · February 28, 2019, 6:54am

If the MAC address of your Xiaomi Gateway starts with ‘04’ please update HA to 0.88.2 because of: https://github.com/home-assistant/home-assistant/pull/21453
Some people here are affected. Some may be not.

advokatb · March 24, 2019, 12:08pm

I’ve solved my problem by opening port in firewall

firewater · May 6, 2019, 3:32pm

Which port are we talking about here? Thanks
Right now I am using latest firmware 1.4.1_167_0158, HA on Dockers 0.91.4, gateway light still same issue.

Saturnus · May 6, 2019, 9:16pm

9898

Ghost_Buster · May 20, 2019, 2:10pm

My solution was this:
In configuration.yaml:
change:

xiaomi_aqara:
  discovery_retry: 5
  gateways:
    - key: xxxxxxxxxxxxxxxx

to:

xiaomi_aqara:
  discovery_retry: 99999
  gateways:
    - key: xxxxxxxxxxxxxxxx

Had no disconnects now for more than 24 hours.

musicaecomputer · June 14, 2019, 6:22pm

I don’t get why open port is a solution.
Home assistant and xiaomi gateway are in the same lan, so firewall is ineffective.

musicaecomputer · June 18, 2019, 6:03pm

Hi, after days of investigation, I found a solution. But it depend by my installation.
I’m using Hass.io with a virtual machine on vmware and before I had a nat lan in the configuration of the virtual machine. I opened the port in the nat settings of vmware, but probably there’s some limitation. When I changed to bridged lan, xiaomi gateway started to work, since all the traffic passed through my real router.
Hope it helps.

guyy · October 14, 2019, 7:48am

hi,
i still have this problem.
any update about it ?

leosgarza · January 28, 2020, 2:42am

Hi, I have been working on trying to get my Xiaomi sensor to stop showing unavailable. I had to abandon the Xiaomi bridge as it just stopped working after a firmware update. Before the update, the bridge was in the middle of the house, and I had no problem to view the sensor in the app or Hassio. I bought the Nortek Zigbee HUSBZB-1 device and loaded the sensor, they stopped working after a while, always said “unavailable.” I thought I had issues with the network and bought some Ge Zigbee switches, as I thought they would function as a repeater. The Ge switches did not work, and I gave up for a while. I changed out batteries, and that seems to work for about an hour, then again the “unavailable.”

Then, I had to move my Hassio setup to an area that was less than 15 feet from my Nortek Zigbee HUSBZB-1 sensor to a temp sensor. I replaced the batteries on the temp and water sensor, and for a week, I have not lost connections. So I concluded, I need better repeaters, but which ones. I found a write up from a blog post on Hubitant site about network issues affect these sensors and the recommended repeaters. I bout the 4 Ikea switches and two repeaters and scattered them across the house. I replaced some Sonoff device and replaced them with these, so far it is all working. I will let you know in a week if I get the evil “unavailable.”

makai · January 28, 2020, 7:30am

Are you sure you don’t have WiFi interferences?
What channel do you use for WiFi and for zigbee?
I had issues like yours and it was channel overlapping

Enrico_Morigi · March 6, 2020, 1:33pm

`
Since about 2 weeks i have the same problem. My xiaomi sensors (aqara / mi) after 2.5 hours seems to become unavailable but I see that they don’t work immediately.
I checked several things:

wifi / zigbee interference
multicast forwarding
device batteries
firmware versions and software version
configuration of the xiaomi_aquara component in home assistant
gateway xiaomi and my 11 device

and everything was ok.
With the idea of having to wait for a firmware or HA update, I started a new and clean home assistant on another container docker with only the configuration of the xiaomi gateway and VOILA , device works perfectly!!!
Now I have to find out what to do in the home assistant production installation without having to reinstall everything!!
`

Flipso · December 4, 2020, 12:33pm

i also ran into problems with my Aqara Gateway Light, it does exactly this behavior - light turn off after 2.5 hours repeatedly - im on Hassio 0.118, so do you have found a solution without reinstalling everything? I don’t have problems with the connected devices they work through this 2.5h interval but the gateway light turns unavailable…

SFHasan · August 4, 2023, 11:10am

Hello,

Did you ever found a solution to it. Or have a fresh install is the only way to go.

Thanks.

Flipso · August 4, 2023, 4:28pm

Sorry, i got rid of it in the end.