Sorry, I hadn’t noticed this thread.
We’ve had a lengthy discussion with AEOTEC, and they have admitted to an error in the product.
You can see what solutions we’ve found so far here
The best solution so far is getting a Sabrent 4 port USB3 hub
It doesn’t matter if it’s powered or not, but everybody that has done that, has it working, even after a reboot (I tried with another hub, but had to unplug and replug after a reboot).
Since I’ve gone to the Sabrent, it has worked flawlessly.
There is a very technical explanation about why it doesn’t work, it’s something with timings and USB3, and voltage, pull up resistors and all (can’t remember), but they have said that it will be fixed at some point, though not clarifying if it’s a HW (new stick) or SW (firmware upgrade) fix .
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