Looking for some troubleshooting help please…
Recently setup HA as VM with a Sonoff ZBDongle-E and Zigbee2MQTT and 4 x ThirdReality Zigbee water sensors. Last week all sensors paired and I was able to generate alerts on HA when the sensors were wet.
All seemed well for a few days… but…
Have red flashing light on the sensors this morning.
Devices are showing as “online” in Z2M
On the map all 4 have green links, only kitchen is showing as 100, others as 0, even through 2 of them are now right next the dongle.
I am receiving some messages from them eg…
- Received 11:41:36
- QoS: 0
battery: 100 battery_low: false
linkquality: 160
tamper: false
update:
installed_version: -1
latest_version: -1
state: null update_available:
null voltage: 3100 - Payload:
water_leak: false
- QoS: 0
However when activating the sensor, only the alarm goes off, it is not sending messages to Home Assistant.
I have updated HA, restarted and tried looking for anything odd in the logs.
What else can I do to debug ?
Do I need to reset and repair the sensors ?
Also… noticed and confused about updates… only 1 of the 4 sensors appears to offer a version update but not the other 3 ? I can’t find any information as to if I should update ?
“battery”: 100,
“battery_low”: false,
“linkquality”: 108,
“tamper”: false,
“update”: {
“installed_version”: 31,
“latest_version”: 56,
“state”: “available” },
“voltage”: 3100,
“water_leak”: false
DEVLINKS: >-
/dev/serial/by-id/usb-ITEAD_SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2_20230505195555-if00
/dev/serial/by-path/pci-0000:00:07.0-usb-0:2:1.0
DEVNAME: /dev/ttyACM0
DEVPATH: /devices/pci0000:00/0000:00:07.0/usb2/2-2/2-2:1.0/tty/ttyACM0
ID_BUS: usb
ID_MODEL: SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2
ID_MODEL_ENC: SONOFF\x20Zigbee\x203.0\x20USB\x20Dongle\x20Plus\x20V2
ID_MODEL_ID: 55d4
ID_PATH: pci-0000:00:07.0-usb-0:2:1.0
ID_PATH_TAG: pci-0000_00_07_0-usb-0_2_1_0
ID_REVISION: ‘0442’
ID_SERIAL: ITEAD_SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2_20230505195555
ID_SERIAL_SHORT: ‘20230505195555’
ID_TYPE: generic
ID_USB_DRIVER: cdc_acm
ID_USB_INTERFACES: ‘:020201:0a0000:’
ID_USB_INTERFACE_NUM: ‘00’
ID_USB_MODEL: SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2
ID_USB_MODEL_ENC: SONOFF\x20Zigbee\x203.0\x20USB\x20Dongle\x20Plus\x20V2
ID_USB_MODEL_ID: 55d4
ID_USB_REVISION: ‘0442’
ID_USB_SERIAL: ITEAD_SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2_20230505195555
ID_USB_SERIAL_SHORT: ‘20230505195555’
ID_USB_TYPE: generic
ID_USB_VENDOR: ITEAD
ID_USB_VENDOR_ENC: ITEAD
ID_USB_VENDOR_ID: 1a86
ID_VENDOR: ITEAD
ID_VENDOR_ENC: ITEAD
ID_VENDOR_ID: 1a86
MAJOR: ‘166’
MINOR: ‘0’
SUBSYSTEM: tty
TAGS: ‘:systemd:’
USEC_INITIALIZED: ‘1793957’