I’ve setup my whole house with home assistant with skyconnect and the zha integration (zigbee2mqtt didn’t work )
But now I notice that devices become unavailable, even non battery ones, light the Aqara lightstrips. Yesterday one and after repairing there is now another unavailable.
Also aqara/xiaomi occupancy, temperature and doorsensors are unavailable. And become unavailable after repairing.
How can I fix this? I have 50 zigbee devices, and 18 of them are routers throughout the house, which should cover the network.
What logs can I provide for diagnostics?
I’ve read that, as I am not new to Zigbee. But as it turns out it’s the usb ports. I’ve moved the SkyConnect even further away.
I am kind of chocked how much usb interferes with my SkyConnect. I’ve never had this on my Homey. I hope everything is fixed now!
We’re some time further. Still got problems, very specific:
I have extended the distance from my SkyConnect even further: 1 meter away from usb ports.
Wifi is dedicated on channel 1.
ZHA is dedicated on channel 25.
There 27 routers and 23 end point devices.
My Aqara LED strip, my aqara T1 (no neutral) and a tuya temperature, an aqara temperature and an aqara door sensor is falling out from the network.
I shut down my HA-server for 45 minutes and powered it back on the rebuild the Zigbee network. The unavailable Aqara T1 (no neutral) who was unavailable was back available, but later that day it was unavailable again.
I dont have a clue what is going on and why routers (!) are falling from the network?! What is there left to do to get a stable network?
That includes making sure to newer power-off any Zigbee Router devices (as all Zigbee Router devices should always have power to always be online and available), because if you ever cut power to a Zigbee Router device then all devices connected to it will take time before they switch to a other Zigbee Router, and worse, Aqara (and Xiaomi) devices are known have buggy firmware that never switch to a other Zigbee Router unless you manually re-pair them.
FYI, power to devices with “no neutral” are known to not be reliable, that is why all no-neutral products are always Zigbee End Devices (same as battery-powered devices) and why no-neutral products are never Zigbee Router devices (which should only ever be mains-powered Zigbee devices with neutral connected).
Also, again be aware that Aqara (and Xiaomi) devices are infamously known for having connection issues, and most importantly they are especially infamously known for both being fussy about which brands of Zigbee Router devices they work well with as well as requiring to having to be factory-reset and manually re-paired/re-/joined again if if you add additional Zigbee Router devices to your Zigbee network or else they will never connect to that newly added Zigbee Router even though it might be much closer and offer better connection.
Well, it’s been a while and the same (with a few other routers) keep falling out. I’ve never had this. Yes I read it, yeas I made adjustments @Hedda
So, it’s a SkyConnect with updated firmware. It’s placed a meter from the Dell Wyse. I also replaced the computer with SkyConnect to another floor: same problems.
I can perfectly add the device again but it will become unavailable within a day (or a few hours). I cannot delete those unavailable items, to hard-re-add them.
I have no idea what to do now.
It’s still those Aqara Led Strips, Ikea bulbs and a few Aqara sensors. But they weren’t a problem with my Homey Zigbee network. In fact, it was more stable and didn’t interfere with my Hue network.
I cannot determine what the problem is. I have a network of routers throughout the house that should be not to far from each other. And again: routers (!) falling out of the network! I’ve never had this.
Can you verify that the SkyConnect is connected to a USB 2.0 port and not a USB 3.0 port as well?
Have you also tried changing to a different Zigbee channel (not conflicting with your WiFi which should be set to use static WiFi channels and not auto)? Note that ZHA documentation is outdated there as you can now change Zigbeee channel from UI inside the ZHA integration. Note that you will still need to re-pair all Zigbee End Devices / battery-operated products if you change Zigbee channel (but you should not need to remove them, only factory reset them and re-pair each battery-powered device without removing it from the ZHA integration).
If you already done al that then the next steps is to report an issue with Home Assistant Core (stating that the ZHA integration is causing an issue), so enable debug logging, collect diagnostics, and then report it as a new issue to Home Assistant core repository on GitHub, see:
Yes. It’s connected to a black usb port. I’ve disabled the usb 3 ports in the bios.
Ive changed the Zigbee and wifi channels (from automatic) to
ZHA (channel 25)
Hue (channel 18, but now I see it’s back to 11; but that’s far from 25)
Wifi (channel 1 < the wifi channel number)
Because channel changes are difficult in HA, I’ve changed my wifi and Hue channels instead. But that doesn’t really help.
I will report an issue, but that doesn’t give a quick solution.
I can reinstall HA, try to get Z2M running with my SkyConnect (which previously didn’t work and after 24 hours of trying I used ZHA). That gives the opportunity to re-add all devices starting from the closed to the furthest. And other integrations with better names to recognised them better.
But I do not want to loose my energy data… so, can I partially backup/restore things?
I do not know, that is why I recommend to not remove devices but instead only factory reset individual devices and re-pair them (but never remove them or ZHA).
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