Zigbee Error with Sonoff Zigbee 3.0 Dongle not antena

Configuration Zigbee
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1

hi,

i have HASSIO on NUC. After some time of using it without problems today after restart i got configuration error regarding ZHA. Logs below.

Logger: homeassistant.components.zha.core.gateway
Source: components/zha/core/gateway.py:152
Integration: Zigbee Home Automation (documentation, issues)
First occurred: 14:23:48 (4 occurrences)
Last logged: 14:26:10

Couldn’t start ZNP = Texas Instruments Z-Stack ZNP protocol: CC253x, CC26x2, CC13x2 coordinator

Traceback (most recent call last):

File “/usr/local/lib/python3.9/site-packages/zigpy_znp/api.py”, line 888, in request_callback_rsp return await callback_rsp
asyncio.exceptions.CancelledError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File “/usr/src/homeassistant/homeassistant/components/zha/core/gateway.py”, line 152, in async_initialize self.application_controller = await app_controller_cls.new(

File “/usr/local/lib/python3.9/site-packages/zigpy/application.py”, line 69, in new await app.startup(auto_form)

File “/usr/local/lib/python3.9/site-packages/zigpy_znp/zigbee/application.py”, line 152, in startup return await self._startup(

File “/usr/local/lib/python3.9/site-packages/zigpy_znp/zigbee/application.py”, line 243, in _startup await self._znp.request_callback_rsp(

File “/usr/local/lib/python3.9/site-packages/zigpy_znp/api.py”, line 888, in request_callback_rsp return await callback_rsp

File “/usr/local/lib/python3.9/site-packages/async_timeout/init.py”, line 129, in aexit self._do_exit(exc_type)

File “/usr/local/lib/python3.9/site-packages/async_timeout/init.py”, line 212, in _do_exit raise asyncio.TimeoutError asyncio.exceptions.TimeoutError

anyone can help me? what is wrong?

2

To clarify, is it ITead’s “Sonoff Zigbee 3.0 USB Dongle Plus” or their “Zigbee 3.0 USB Dongle”?

Start by updating firmware and use USB extension cable as might not make proper connection without:

https://community.home-assistant.io/t/iteads-sonoff-zigbee-3-0-usb-dongle-plus-based-on-texas-instruments-cc2652p-20dbm-radio-mcu-now-sold-for-14-99/340705#updates-and-tips-1

  • First batch came pre-flashing with older firmware from 20210120 which works out-of-the-box with ZHA and Zigbee2MQTT, however, it is highly recommended to at least upgrade to firmware Z-Stack 3.x.0 build 20211217 or later
    • Other than many bug-fixes the newer firmware offer +9dBm transmission power instead (instead of +5dBm transmission power) as well as the possibility to configure up to +20dBm transmission power via software settings in ZHA integration and Zigbee2MQTT respectively.
  • To avoid EMF interference strongly recommended buy and use → Long USB extension cable
    • Another reason for using a USB extension cable is that the USB-plug design of ITead’s Sonoff Zigbee 3.0 USB Dongle Plus hardware adapter is a little short which makes it harder and sometimes impossible to plug it into some USB ports if the computer enclosure/chassis/casing is to thick around the USB-port as that will physically prevent the USB dongle from actually making a proper connection inside the USB port even if it looks like it is plugged in all the way that is possible.
    • Also follow general tips in https://github.com/home-assistant/home-assistant.io/pull/18864 and https://www.home-assistant.io/integrations/zha#best-practices-to-avoid-pairingconnection-difficulties as all Zigbee Coordinator adapters is very sensitive to EMI/RFI interference (e.g. a noisy radio frequency environment will jam the signal and prevent it from receiving all Zigbee messages to it without errors). Connecting the dongle via a long “shielded” USB extension cable in a USB 2.0 port or USB 2.0 hub (and not a USB 3.0 port) to get it away from EMF sources will usually help a lot if experiencing connection or pairing symptoms/issues.
  • Win/Mac need Silabs drivers → CP210x USB to UART Bridge VCP Drivers - Silicon Labs
  • ITead official FW flashing guide → SONOFF Zigbee 3.0 USB dongle plus firmware flashing
  • Unofficial FW flashing without open case → https://github.com/JelmerT/cc2538-bsl/pull/114
  • Dongle hardware can also be used as Zigbee router (a.k.a. repeater) → flash router firmware

PS: Many more tips and discussions about ITead’s “Sonoff Zigbee 3.0 USB Dongle Plus” here:

https://community.home-assistant.io/t/iteads-sonoff-zigbee-3-0-usb-dongle-plus-based-on-texas-instruments-cc2652p-20dbm-radio-mcu-now-sold-for-14-99/340705

3

it is SONOFF Zigbee 3.0 USB Dongle Plus, on extension cable, it came with Z-Stack 3.x.0 Coordinator Firmware.
If i upgrade software will all my devices stay on the stick?

4

Yes, but the general advice is to do NVRAM backup anyway before upgrading, just in case. See → ITead's "Sonoff Zigbee 3.0 USB Dongle Plus" (model "ZBDongle-P") based on Texas Instruments CC2652P +20dBm radio SoC/MCU

Note that “software” is not the same as “firmware” in this context.