Zigbee herdsman failed to start - error ping after 600ms

Configuration Zigbee
1

Hey all,

I’m running home assistant currently over WiFi as we don’t have an Ethernet port.
I’ve setup home assistant successfully and installed MQTT and zigbee2mqtt. I gave a sonoff dongle 3.0 usb attach to a rpi3 connected to an extension cable.

I can’t get it to start successfully. I’ve copied and pasted the device path from the hardware list/usb section. The error reads as follows:

IMG_0255
IMG_02551978×1009 383 KB

I’ve tried to flash upgrade the firmware with xsp1989/zigbeefirmware on GitHub. Version 7.4.3.0_115200.gbl and the unit file.gbl on secureCRT.

I’ve also filled out the mqtt section of configuration with
Mqtt:
base_topic: zigbee2mqtt
server: mqtt://:1883
user: mqtt_user
password

2

This is not correct:

But it is not your current issue. The problem you have right now is that Z2M cant contact your adaptor. Share your full Z2M configuration.yam file contents correctly formatted for the forum (and not a sscreenshot).

3

So you have an Dongle-E, but Zigbee2mqtt is configured for a Dongle-P

4

My server entry has my Ip address preceding the port number.Is this correct?

data_path: /config/zigbee2mqtt
socat:
  enabled: false
  master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
  slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
  options: "-d -d"
  log: false
mqtt:
  mqtt:
    base_topic: zigbee2mqtt
    server: mqtt://192.168.1.30:1883
    user: mqtt_user
    password:
serial:
  Port: >-
    /dev/serial/by-id/usb-ITead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_62c940386cafed11bdea394e71c9e8b5-if00-port0
5

That is a Dongle-P, the

will not work, you need the firmware at GitHub - Koenkk/Z-Stack-firmware: Compilation instructions and hex files for Z-Stack firmwares

1 Like
6

Ahh, I wasn’t aware. What is the correct firmware I should flash with? Will I need to remove both the gbl and init file before reflashing?

7

Not really, but since it is not used, does not hurt.

8

Thanks for your advice. The tutorials I’m seeing are all tailored towards windows users. Do you know what software / terminal tutorials I can use for flashing with a mac?

9

No idea, but there is a HA OS add-on