2024.10 breaks VOIP integration

I’ve been using VOIP to speak to my Home Assistant via a Grandstream Handytone HT801 box and a cordless phone, as on the page World's most private voice assistant - Home Assistant.

This worked fine up to and including 2024.9.3. However, I’ve found that installing 2024.10.1 or 10.2 breaks this, even if I don’t apply the repair (recommended because binary_sensor.192_xx_xx_xx_call_in_progress is now deprecated - although the message about this says it will work until 2025.4).

After updating to any Home Assistant version from 2024.10.1 I hear the two tone notification (to indicate “call in progress”?) when I press the phone button. However, speaking into the phone doesn’t then give any response - the tone just repeats every few seconds until I hang up. The only way I’ve found to fix the problem is to revert to my backup of 2024.9.3, which means I’m effectively stuck on that version.

I would have included an extract from the log for VOIP here but can’t find it.

I’m running HAOS on an Intel NUC and have reverted back to Core 2024.9.3, Supervisor 2024.10.0, Operating System 13.1, Frontend 20240909.1.

Any idea why this might happen?

Thanks.

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I’m having exactly the same problem! Did you have any luck?

It’s been logged as an issue (for a few of us) on GitHub but had not been fixed up to and including 2025.1.4

I just did a new installation of VOIP and the HT801 and it does not work. I verified that the voice commands work from the HA app. Could this issue be my problem as well?

Yes, I think so. There has been a lot of discussion of the problem and more people reporting it, but still a relatively small number, otherwise I imagine it would have been fixed by now. I guess that not many people access voice control by this route otherwise there would be hundreds of reports.

I am having the same issue. They should fix it. I am stuck in a 2024 build.

This thread explains why I’ve just spent a fruitless half hour trying to figure out what was up with the VOIP integration! Worked fine last time I tried it last summer, just plugged the phone in again and obviously it no longer works. Annoying!