"401 Unauthorized (authorization failed)" Reolink Doorbell in Frigate basic setup

Hi, new to home assistant, automation and linux based systems in general.

I am trying to setup my reolink doorbell in frigate. I’ve got everything installed but can’t get a yaml working that lets me connect to the stream. I keep getting the same 401 auth error.

I know this is typically incorrect credentials, but I have double (triple, no quadruple!) checked the details, even creating a new user just for this login and it keeps erroring out. I’ve read through HA, Frigate, go2rtc documentation, I’ve been sitting with ChatGPT for several hours at this point trying all the different settings, logs, menus etc etc I’ve tried writing yamls with and without go2rtc, I’ve tried other configs/settings that have been suggested in other threads and nothing has worked - always the same 401 error. I’ve restarted the camera and HA OS several times throughout all of this testing and tweaking.

I can access the camera fine using the Reolink integration in HA, or by probing the IP address directly via web browser.

Here is one of the super basic config files I am trying to run. I know 1000000% the credentials are fine. I’ll try and add log files too

mqtt:
  enabled: false

cameras:
  reolink:
    enabled: true
    ffmpeg:
      inputs:
        - path: rtsp://username:[email protected]:554/rtsp
          roles:
            - detect
    detect:
      enabled: false
version: 0.14

2024-12-04 01:06:12.913881968  [2024-12-04 01:06:12] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:06:12.914373014  [2024-12-04 01:06:12] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:06:12.914640889  [2024-12-04 01:06:12] ffmpeg.reolink.detect          ERROR   : [tcp @ 0x55a07852d2c0] Connection to tcp://10.0.0.28:554?timeout=5000000 failed: Connection timed out
2024-12-04 01:06:12.915075707  [2024-12-04 01:06:12] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Connection timed out
2024-12-04 01:06:13.117576319  [2024-12-04 01:06:13] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:06:13.117870320  [2024-12-04 01:06:13] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:06:18.564126613  127.0.0.1 - - [04/Dec/2024:01:06:18 +0000] "" 400 0 "-" "-" "-"
2024-12-04 01:06:22.931467631  [2024-12-04 01:06:22] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:06:22.931919759  [2024-12-04 01:06:22] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:06:22.932452967  [2024-12-04 01:06:22] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x5637a262bfc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:06:22.932698095  [2024-12-04 01:06:22] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:06:23.211939799  [2024-12-04 01:06:23] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:06:23.212220029  [2024-12-04 01:06:23] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:06:32.950496296  [2024-12-04 01:06:32] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:06:32.950850278  [2024-12-04 01:06:32] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:06:32.951341766  [2024-12-04 01:06:32] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x55c71dcbafc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:06:32.951689093  [2024-12-04 01:06:32] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:06:33.338766418  [2024-12-04 01:06:33] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:06:33.338982582  [2024-12-04 01:06:33] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:06:37.641117685  172.30.32.2 - - [04/Dec/2024:01:06:37 +0000] "GET // HTTP/1.1" 200 2721 "http://homeassistant.local:8123/ccab4aaf_frigate" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:06:37.963578017  172.30.32.2 - - [04/Dec/2024:01:06:37 +0000] "GET /api/config HTTP/1.1" 200 7629 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:06:37.966035703  172.30.32.2 - - [04/Dec/2024:01:06:37 +0000] "GET /api/profile HTTP/1.1" 200 18 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:06:37.990571016  172.30.32.2 - - [04/Dec/2024:01:06:37 +0000] "GET /api/review?limit=10&severity=alert HTTP/1.1" 200 3 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:06:38.035277834  172.30.32.2 - - [04/Dec/2024:01:06:38 +0000] "GET /api/reolink/latest.webp?h=360&cache=1733274398599 HTTP/1.1" 200 3654 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:06:38.052059806  172.30.32.2 - - [04/Dec/2024:01:06:38 +0000] "GET /api/reolink/latest.webp?h=270&cache=1733274398599 HTTP/1.1" 200 2466 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:06:40.709293783  172.30.32.2 - - [04/Dec/2024:01:06:40 +0000] "GET /ws HTTP/1.1" 101 98 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:06:42.967879808  [2024-12-04 01:06:42] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:06:42.968233315  [2024-12-04 01:06:42] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:06:42.968591291  [2024-12-04 01:06:42] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x5641c2208fc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:06:42.969017073  [2024-12-04 01:06:42] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:06:43.330144848  [2024-12-04 01:06:43] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:06:43.330404858  [2024-12-04 01:06:43] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:06:52.983974967  [2024-12-04 01:06:52] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:06:52.984274719  [2024-12-04 01:06:52] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:06:52.984574335  [2024-12-04 01:06:52] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x5615ba05cfc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:06:52.984579542  [2024-12-04 01:06:52] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:06:53.287092621  [2024-12-04 01:06:53] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:06:53.287308367  [2024-12-04 01:06:53] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:07:02.995748700  [2024-12-04 01:07:02] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:07:02.996137758  [2024-12-04 01:07:02] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:07:02.996576610  [2024-12-04 01:07:02] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x55d712ec4fc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:07:02.996947155  [2024-12-04 01:07:02] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:07:03.338523244  [2024-12-04 01:07:03] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:07:03.338805409  [2024-12-04 01:07:03] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:07:08.835624345  172.30.32.2 - - [04/Dec/2024:01:07:08 +0000] "GET // HTTP/1.1" 200 2721 "http://homeassistant.local:8123/ccab4aaf_frigate" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:07:09.192969258  172.30.32.2 - - [04/Dec/2024:01:07:09 +0000] "GET /api/config HTTP/1.1" 200 7629 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:07:09.201094839  172.30.32.2 - - [04/Dec/2024:01:07:09 +0000] "GET /api/profile HTTP/1.1" 200 18 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:07:09.303985040  172.30.32.2 - - [04/Dec/2024:01:07:09 +0000] "GET /api/review?limit=10&severity=alert HTTP/1.1" 200 3 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:07:09.334023824  172.30.32.2 - - [04/Dec/2024:01:07:09 +0000] "GET /api/reolink/latest.webp?h=360&cache=1733274429885 HTTP/1.1" 200 3654 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:07:09.334098333  172.30.32.2 - - [04/Dec/2024:01:07:09 +0000] "GET /api/reolink/latest.webp?h=270&cache=1733274429885 HTTP/1.1" 200 2466 "http://homeassistant.local:8123/api/hassio_ingress/bVSzuFv9cAF0-c7DwiSNUkNJpvfICFQdqQSAu4B-3ak//" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:07:13.013193019  [2024-12-04 01:07:13] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:07:13.013580859  [2024-12-04 01:07:13] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:07:13.013998668  [2024-12-04 01:07:13] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x556ff4e61fc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:07:13.014338653  [2024-12-04 01:07:13] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:07:13.136719087  [2024-12-04 01:07:13] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:07:13.137010188  [2024-12-04 01:07:13] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:07:18.588418591  127.0.0.1 - - [04/Dec/2024:01:07:18 +0000] "" 400 0 "-" "-" "-"
2024-12-04 01:07:23.030583697  [2024-12-04 01:07:23] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:07:23.030929390  [2024-12-04 01:07:23] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:07:23.031369775  [2024-12-04 01:07:23] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x5643b6d3afc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:07:23.031689920  [2024-12-04 01:07:23] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:07:23.374033985  [2024-12-04 01:07:23] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:07:23.374310301  [2024-12-04 01:07:23] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:07:33.047815818  [2024-12-04 01:07:33] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:07:33.048157838  [2024-12-04 01:07:33] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:07:33.048625847  [2024-12-04 01:07:33] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x5589e4e16fc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:07:33.048973520  [2024-12-04 01:07:33] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:07:33.377584068  [2024-12-04 01:07:33] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:07:33.377908050  [2024-12-04 01:07:33] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:07:43.065399786  [2024-12-04 01:07:43] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:07:43.065795735  [2024-12-04 01:07:43] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:07:43.066245547  [2024-12-04 01:07:43] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x560e4332cfc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:07:43.066437688  [2024-12-04 01:07:43] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:07:43.497418296  [2024-12-04 01:07:43] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:07:43.497688288  [2024-12-04 01:07:43] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:07:53.082170706  [2024-12-04 01:07:53] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:07:53.082571060  [2024-12-04 01:07:53] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:07:53.083171974  [2024-12-04 01:07:53] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x558ca7d25fc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:07:53.083183165  [2024-12-04 01:07:53] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:07:53.397541779  [2024-12-04 01:07:53] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:07:53.397810093  [2024-12-04 01:07:53] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:08:03.098025019  [2024-12-04 01:08:03] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:08:03.098415746  [2024-12-04 01:08:03] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:08:03.098776373  [2024-12-04 01:08:03] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x55e519127fc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:08:03.099143385  [2024-12-04 01:08:03] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:08:03.411227896  [2024-12-04 01:08:03] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:08:03.411532137  [2024-12-04 01:08:03] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:08:04.082951870  172.30.32.2 - - [04/Dec/2024:01:08:04 +0000] "GET /ws HTTP/1.1" 101 6914 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0" "10.0.0.10, 172.30.32.1"
2024-12-04 01:08:13.115627890  [2024-12-04 01:08:13] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:08:13.115975773  [2024-12-04 01:08:13] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:08:13.116485653  [2024-12-04 01:08:13] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x55560bf7bfc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:08:13.116773469  [2024-12-04 01:08:13] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:08:13.236366954  [2024-12-04 01:08:13] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:08:13.236581252  [2024-12-04 01:08:13] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...
2024-12-04 01:08:18.612976317  127.0.0.1 - - [04/Dec/2024:01:08:18 +0000] "" 400 0 "-" "-" "-"
2024-12-04 01:08:23.133329021  [2024-12-04 01:08:23] watchdog.reolink               ERROR   : Ffmpeg process crashed unexpectedly for reolink.
2024-12-04 01:08:23.143189128  [2024-12-04 01:08:23] watchdog.reolink               ERROR   : The following ffmpeg logs include the last 100 lines prior to exit.
2024-12-04 01:08:23.143546810  [2024-12-04 01:08:23] ffmpeg.reolink.detect          ERROR   : [rtsp @ 0x56219463bfc0] method DESCRIBE failed: 401 Unauthorized
2024-12-04 01:08:23.143769570  [2024-12-04 01:08:23] ffmpeg.reolink.detect          ERROR   : rtsp:/10.0.0.28:554/rtsp: Server returned 401 Unauthorized (authorization failed)
2024-12-04 01:08:23.537555232  [2024-12-04 01:08:23] frigate.video                  ERROR   : reolink: Unable to read frames from ffmpeg process.
2024-12-04 01:08:23.537789260  [2024-12-04 01:08:23] frigate.video                  ERROR   : reolink: ffmpeg process is not running. exiting capture thread...

Please help! What am I missing?

Also just to add that I made sure I was logged out of the camera from the HA Reolink integration and the web browser and rebooted. Still the same result.