A couple of questions about Nabu Casa and remote access

Originally I subscribed to Nabu Casa for ‘remote access’ and also for ‘my Alexa/Google devices to gain access to my Home Assistant entities and scripts’.

Since then, my HA instance is remotely accessible via DDNS custom domain + Nginx reverse proxy at: HTTPS://hassio.mycustomdomain.com.

Question #1:
Do I still need Nabu Casa if I don’t use its remote access capability anymore and still want my Alexa/Google devices to access my Home Assistant entities and scripts?



Everyone in my family has Home Assistant Companion installed on their Android mobile devices. Their mobile apps connects to: HTTPS://hassio.mycustomdomain.com

All respective Refresh Tokens for our mobile devices look normal (see below screenshot) with the exception of my personal mobile phone with a weird Refresh Token that doesn’t identify itself correctly: https://home-assistant.io/android instead of https://hassio.mycustomdomain.com

Question #2:
How do I fix my mobile phone’s HA Companion app so it identifies itself in a normal fashion just like all my other mobile devices? Why is this even happening?

My mobile phone when logging in for the first time:

Q1: subs to Nuba casa are used to support the project and development so it’s good to keep them going, however more importantly to your question, for google and or Alexa integration you can set them up manually but it’s a massive ball ache to get working and maintain it, where as with nabu case it’s a 30 sec switch of a button and it’s all maintained for you.

Q2: is that not simply a local network login rather than a remote login from your phone?

Tried resetting the app?
(settings/companion app/debugging/reset)

Have you checked your internal and external URL setting in the companion app?

Settings / companion app / home / details

Thanks for Q1!

Q2: I have all the mobile devices configured the same way… they allow authentication as a Trusted Network whether from a public IP or internal. This is the only mobile device that I’m forced to use an explicit local login as opposed to a Trusted Network. I’ll try to reset the app per @aceindy 's advice to see if that fixes this issue.

Thanks for your response. Yes, I have.

Thanks. I haven’t tried that yet. I’ll do that.