Abode SocketIO Server Ping Timeout

Third party integrations
1

My Abode integration keeps going offline and will not reconnect until I restart HA. Not sure where to go. Started after 0.112 and still happening even faster in 0.113.1,

Getting the following in the logs.

020-07-25 16:16:34 WARNING (SocketIOThread) [abodepy.socketio] Captured exception during SocketIO event callback: Expecting value: line 1 column 1 (char 0)
2020-07-25 16:16:34 WARNING (SocketIOThread) [abodepy.socketio] SocketIO Server Ping Timeout
2020-07-25 16:16:34 WARNING (SocketIOThread) [lomond] disconnecting websocket
2020-07-25 16:16:34 WARNING (SocketIOThread) [abodepy.socketio] Captured exception during SocketIO event callback: Expecting value: line 1 column 1 (char 0)
2020-07-25 16:16:34 WARNING (SocketIOThread) [abodepy.socketio] SocketIO Server Ping Timeout
2020-07-25 16:16:34 WARNING (SocketIOThread) [lomond] disconnecting websocket

Traceback (most recent call last):
File “/usr/src/homeassistant/homeassistant/core.py”, line 1276, in catch_exceptions
await coro_or_task
File “/usr/src/homeassistant/homeassistant/core.py”, line 1295, in _execute_service
await handler.func(service_call)
File “/usr/src/homeassistant/homeassistant/helpers/entity_component.py”, line 209, in handle_service
self._platforms.values(), func, call, required_features
File “/usr/src/homeassistant/homeassistant/helpers/service.py”, line 454, in entity_service_call
future.result() # pop exception if have
File “/usr/src/homeassistant/homeassistant/helpers/entity.py”, line 595, in async_request_call
await coro
File “/usr/src/homeassistant/homeassistant/helpers/service.py”, line 485, in _handle_entity_call
await result
File “/usr/src/homeassistant/homeassistant/helpers/entity.py”, line 621, in async_turn_on
await self.hass.async_add_executor_job(ft.partial(self.turn_on, **kwargs))
File “/usr/local/lib/python3.7/concurrent/futures/thread.py”, line 57, in run
result = self.fn(*self.args, **self.kwargs)
File “/usr/src/homeassistant/homeassistant/components/abode/switch.py”, line 36, in turn_on
self._device.switch_on()
File “/usr/local/lib/python3.7/site-packages/abodepy/devices/switch.py”, line 12, in switch_on
success = self.set_status(CONST.STATUS_ON_INT)
File “/usr/local/lib/python3.7/site-packages/abodepy/devices/init.py”, line 40, in set_status
method=“put”, url=url, data=status_data)
File “/usr/local/lib/python3.7/site-packages/abodepy/init.py”, line 432, in send_request
return self.send_request(method, url, headers, data, True)
File “/usr/local/lib/python3.7/site-packages/abodepy/init.py”, line 410, in send_request
self.login()
File “/usr/local/lib/python3.7/site-packages/abodepy/init.py”, line 136, in login
oauth_token_object = json.loads(oauth_token.text)
File “/usr/local/lib/python3.7/json/init.py”, line 348, in loads
return _default_decoder.decode(s)
File “/usr/local/lib/python3.7/json/decoder.py”, line 337, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File “/usr/local/lib/python3.7/json/decoder.py”, line 355, in raw_decode
raise JSONDecodeError(“Expecting value”, s, err.value) from None
json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

2

I’m having the same issue. It started a few days ago. I also see:


Logger: abodepy.socketio
Source: /usr/local/lib/python3.8/site-packages/abodepy/socketio.py:180 
First occurred: July 25, 2020, 11:18:36 AM (1 occurrences) 
Last logged: July 25, 2020, 11:18:36 AM

SocketIO Error: "Not Authorized"
3

After rolling back to 0.112 the issue persisted. I’ve now rolled back to 0.111.4 and the connection has stabilized. Looks like something in the 0.112 version broke it.

4

I’m seeing the same issue on 0.111.3. It goes as long as 24 hours or so before it happens again sometimes.

5

I updated to 0.113.2 on Friday and last night it looks like the Abode connection became unavailable for a few minutes and then reconnected. The release notes for 0.113.2 don’t mention anything specific around it but I’m wondering if 0.113.2 may have resolved something with the SocketIO connection. I did notice that 0.113.3 is out now and the release notes mention support for Abode cameras so maybe that has a potential fix in it as well. I’m going to try updating to 0.113.3 later today. Wondering if anyone else who was experiencing this issue is still experiencing it after 0.113.2.

6

Was just told that the fix is in 0.113.3. I’ve deployed yesterday and it has been stable so far.