Add "clear front end cache" documentation

“Clear front end cache” is not obvious to me.

It appears tht the instructions to do this…

depend on the browser you are using…
and possibly on the OS the browser is running on…

and/or the HA app and phone OS you are using…

which also suggests to me that it would also need to be done again on each separate way that you are using to access HA…

And none of this appears to be documented for HA in a user-friendly how-to form.

I suggest that a web page be created with these instructions and be linked to whenever the clear front end cache message is shown to users.

There are quite a few different browsers and if you also spread this out on the different OSes and devices, then the number gets quite big.
It will be hard to document all this and it will also have to b kept up to date, so a way of monitoring browser updates and test for changes is needed.

These resources would have to be taken from other projects, so I prefer that the users themself search for the way their particular setup is cleared.

1 Like

So, when using the HA app (Android in my case) is the best advice to go to the app settings on the device you’re using - or is there a shortcut?

I think the problem is the use of front end instead of browser. A lot of times people don’t make the connection. Clearing your browser’s cache is internet 101.

1 Like

Good point!

Everyone knows howto clear browser cache! But most have no clue what ‘front end cache’ is.
Please just change the wording

Until now, when I got that message I just restarted Chrome on my PC and everything seemed fine - so I assumed that was all that was needed.

What if I’m using the HA android app as well? Do I also need to do something on my phone (and I suppose also separately on my tablet)? Or do the apps take care of this automatically?

You either force close & restart the app, or else you go to the app settings (on your phone/tablet, not inside the app itself) and select “Clear Cache”