Adding Sonoff zigbee 3.0 USB dongle causes error

Configuration Zigbee
1

Hi,

I am trying to intstall the Sonoff zigbee 3.0 USB dongle from auto discovery. I previously used the ConBee from Dresden electronics, but it annoyed me to have dropped devices all the time, so I thought I’d try a switch.

During the install process, a message shows in an overlay saying “error” and nothing else.

The log shows these errors from the install process

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…but I have no idea how to deal with them. Can you help?

2

Were you running ZHA with your dongle ?

3

I am not entirely sure. I uninstalled everything conbee-related prior to adding the sonof-thing. But I think so.

4

Normally

  • Go to the configuration on your current ZHA.
  • Select “Download Backup” to get a current backup saved somewhere.
  • Select “Migrate Radio”.
  • In the next section tell it you want to change devices.
  • It will wipe your old device and tell you to unplug it.
  • unplugged old device and plugged in new device
  • The process asks which device you want to add → pick the new Sonoff.
  • It asks if you want to restore a recent backup
5

Well that’s the thing. There is no “current ZHA” as far as I can tell. I deleted any trace I could find of it as I wanted to start over.

6

Try rebooting the host

7

I’ve rebooted the computer as well has HA itself several times. It made no difference

8

Do you use an USB extension cable, and an USB 2 port ?

9

No, but this is not an issue with connecting to Zigbee devices. I haven’t gotten to that. It is an issue with installing the Sonof usb-device, so I don’t think that is relevant.

10

Still possible. During setup ZHA does a scan of available channels to find the best one.

11

I used an extention cable. It did change something as the virtual cube I run HA in now reports two usb devices, not one.

The first one, the zigbee 3.0 usb dongle has been there all along, whereas the other one is called cygnal integrated products, CP210 UART bridge

I mounted them both and restarted HA. It did not help.

12

You run HA in some VM ?

13

Yes. A virtual cube on windows. A quite common way to do it, I am told

As mentioned, the stick is auto-discovered in HA, so I think it works.

Come to think of it, one of the benefits of virtualization is you can spin another environment up quite easily. If I try and see how it works on a fresh/vanilla HA, that might tell us something.

14

Virtualbox ?

15

Yes, you are right. Box is the name, not cube :grinning_face_with_smiling_eyes:

16

Be sure to pass your dongle through

afbeelding

17

The tick and the 3 options are grayed out in my instance. I can’t seem to do anything to change that. Would you happen to know why?

18

Ì see now. It has to be turned off first.

19

that was it! Thanks a lot francisp!

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