I have a Aeotec ZW078 Heavy Duty Smart Switch that I cannot get to add to add to Home Assistant. I am running HA 2022…9.6, Supervisor 2022.9.1, OS 9.0, and latest available ZWaveJS running as a VM in Proxmox with USB passthrough for a HUSBZB-1 stick. I still have a SmartThings Hub that I basically just forgot to unplug which is about 5 feet from my Home Assistant, and was able to add the ZW078 to that just fine. I have a Zooz Zen15 heavy duty smart plug less than 5 feet away from this device, and it paired just fine, and acts as a repeater, so I’m pretty sure range isn’t an issue.
What do the logs say? Without detailed evidence, we’re all just guessing!
Settings → Add-Ons → Z-Wave JS → Log
Are you accidentally running one Z-Wave network with two controllers (SmartThings keys migrated to Z-Wave JS?) or two seperate Z-Wave networks with different keys?
Only one Primary Controller is allowed, although Secondary Controllers can be operated (with only one SIS/SUC controlling routes and IDs).
If you’ve added the ZW078 to SmartThings, did you exclude it before trying to include it to HASS?
I’ve seen Fibaro kit be particularly bad at failing exclusion / factory reset attempts, but not had to try the same with Aeotec.
A factory rest of the ZW078 would be my first suggestion, just remember to check and remove any dead notes from the controller (it can’t tell the difference after a reset, so might time-out looking for the pre-reset device).
With enough (mains-powered) Z-Wave devices, range shouldn’t be an issue when including new devices, but multiple hops slows things down - it can be easier to include next to the hub then deploy.
Aeotec are on the Z-Wave JS device review list as great, and as modern devices can be mostly self discovered specific files for a new device are less of an issue than years ago.
If you’re not running the “vanilla” Add-In, are you running zwavejs2mqtt or Z-Wave JS (difference is the official version doesn’t have the advanced web-UI which can help in a few circumstances)
If this helps, this post!
I opened a ticket with Aeotec, and the suggestion was to spam the inclusion process with a new inclusion event from the device every 3 to 4 seconds, which actually did the trick. I see the device and am getting prompt usage details from it (which is something I couldn’t say for it in SmartThings!)
I have the same problem. I tried to factory reset it with the 20s button hold - no joy. How did you “spam the inclusion event from the device every 3 to 4 seconds”?
I believe I just initiated the inclusion process repeatedly. I can’t find the thread I had with support.