Aeotec Z-Stick 7 - Lots of dropped packets

Hi there,

I moved my bare metal Home Assistant OS to a Proxmox VM on a new NUC. Everything works fine but I had to move it back in my Utility Room and reception seems rather horrendous.

Except move the machine where it was before (and exposing myself to some WAF debate), is there any ways of improving this?

I’m not using any USB extender for now but the stick is plug in the front ports of my NUC.

I’m trying to find a 7.21.4 firmware from Aeotec but I’m not even sure it is available actually.

Some thoughts on this?

Thanks,

G.

The use of a USB extension is the first thing, anyone would recommend. And me too. It sometimes makes huge difference.

Also, how long ago did you move the stick? It takes a time (could be even some days, until the driver rebuilds all routes. (Yes, you don’t need to force it, it happens automatically…) So, patience plays a role here too.

A change for a different stick is also a thing to consider. The 7 series Aeotec is well known for it’s problems.

I never hear complaints about the Zwave.me 5 series stick, I have that one too, and it is flawless…

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Put it on an extender and attach it high up on an interior wall. Make sure it’s not on the other side of a tiled bathroom wall, concrete, near your WIFI router, other computers, etc.

Then to help it out a little, I’d rebuild routes one by one on the powered nodes starting from the physical closest. Then I’d bounce zwavejs to reset the device statistics.

Any length/model recommendations for the USB extender? How picky is the dongle?

I found an old extender cable I had and it seems to make a significant difference already :slight_smile: Ugly for now.

I moved the dongle yesterday only, it might take a bit of time to clean things up

the water leakage above your electric distributor annoys me much more :stuck_out_tongue:

See my other reply to you (different topic) on the 700 stick.
Usb extension cable did not help solving the problems with the 700.

I do use a 50cm cable from my NUC to the gen5+ stick.

Problem with the usb-c ports on the NUC is that those generate some HF noise, better to have the ZWave antenna from the stick a bit away from the port on the NUC.

This isn’t water of course :wink: It is a crappy job with expendable foam the previous owner has done and because it is located in our Utility Room… It is not a priority :stuck_out_tongue:

Solar panels are coming in 10 days, the electrician will need an access to the electric board. It might be another good reason to redo something “clean” after that.

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I don’t know if it is the extender only or the extender + routes rebuild but it does seem to work much much better than before.

I have re-included most of the Zooz Door Sensors once again, I suspect one of them was flooding my network.

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Yeah, that rack looks like a definite RF problem and getting the stick far away is only going to help. Signals in space decrease as a function of radius cubed. As for the best length, hard to know. I tried a very long cable first ~15’ and found that made it worse, eventually settled on a 6’ and that has been solid. If it’s working well, then you’ve found the right length.

Enable the diagnostic sensor in HA for the zwave devices. Add these to your recorder. Maybe create a purge script to discard them after 30 days. Then you can easily keep track / find noisy or misbehaving devices.

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7.21.4 was released 6 days ago by Aeotec

Nice, thanks for sharing. Any improvements? :sweat_smile:

I was already using 7.21.2 for the last few weeks which was a bit less of a pain than all the others 7.19.x + firmwares. The issue with the controller jamming is still present on 7.21.4, happened 4 time in 2 days.

So far, so good for me. It looks much more stable on the network side (less errors). No jamming yet.

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Looks better but still a ratio of dropped packets about 10x more than what I have. I have a similar network size,29 nodes, with a few ones having really bad connections



It seems that a new firmware is available: 7.21.5

Has anyone tried it out?

Cheers,

D.

According the SiliconLabs release notes for V7.21.5, the locking/jamming problem is still not resolved. So no use trying the Z-Stick7 again (at least, not for me with a mesh of 66 z-wave devices. I’ll stick to the Gen5+ until release notes from SL mention that this issue is resolved).

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