After upgrade, iOS App no longer able to access HA

Mobile Apps Home Assistant Companion for Apple
1

After upgrading to 109.3 today, the iOS app stopped working. It gives me an error, “Unable to connect to Home Assistant” and has a message in a red banner “HA API Manager is unavailable.” I can connect via the browser on my phone, but not the app. When I looked at the logs on my phone, I see many of the following:

2020-05-03 11:22:53.762 [Error] [main] [WebViewController.swift:605] userContentController(_:didReceive:) > Failed to authenticate webview. Token Unavailable

I suspect that resetting or reinstalling the app will fix this, but I would rather not do that…can someone help?

Thanks
Ray

2

Is there no one that can help :worried:

3

Reinstall the app. It takes 2 minutes. Make sure to delete the integration first so that it will create the same names. That way you don’t have to change anything.

4

Thanks Jim,

Yes I know, but I was trying to understand why this happened since it would be nice to prevent it from happening again.

Thanks for your help
Ray

5

Sometimes it happens when the token got changed for some reason. It shouldn’t happen that often.