Aladdin Connect integration broken?

I’m using the built-in Aladdin Connect integration. It used to work, but is now getting error messages on startup. I tried removing and re-adding it with different credentials, but still doesn’t work. A typical set of log entries is:

2021-08-15 12:06:25 ERROR (MainThread) [homeassistant.components.cover] Error adding entities for domain cover with platform aladdin_connect
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 382, in async_add_entities
await asyncio.gather(*tasks)
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 587, in _async_add_entity
await entity.add_to_platform_finish()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 711, in add_to_platform_finish
self.async_write_ha_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 464, in async_write_ha_state
self._async_write_ha_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 498, in _async_write_ha_state
state = self._stringify_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 470, in _stringify_state
state = self.state
File "/usr/src/homeassistant/homeassistant/components/cover/__init__.py", line 215, in state
closed = self.is_closed
File "/usr/src/homeassistant/homeassistant/components/cover/__init__.py", line 272, in is_closed
return self._attr_is_closed
AttributeError: 'AladdinDevice' object has no attribute '_attr_is_closed'
2021-08-15 12:06:25 ERROR (MainThread) [homeassistant.components.cover] Error while setting up aladdin_connect platform for cover
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 257, in _async_setup_platform
await asyncio.gather(*pending)
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 382, in async_add_entities
await asyncio.gather(*tasks)
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 587, in _async_add_entity
await entity.add_to_platform_finish()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 711, in add_to_platform_finish
self.async_write_ha_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 464, in async_write_ha_state
self._async_write_ha_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 498, in _async_write_ha_state
state = self._stringify_state()
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 470, in _stringify_state
state = self.state
File "/usr/src/homeassistant/homeassistant/components/cover/__init__.py", line 215, in state
closed = self.is_closed
File "/usr/src/homeassistant/homeassistant/components/cover/__init__.py", line 272, in is_closed
return self._attr_is_closed
AttributeError: 'AladdinDevice' object has no attribute '_attr_is_closed'

Any thoughts? Can anyone else using the Aladdin Connect integration confirm that it’s still working for them? It’s creating two entities (one for each door), but they’re not active and can’t be used.

1 Like

I’ve been having the same issue since updating home assistant. Removing the aladdin connect lines from the configuration.yaml and re-adding them seemed to fix it initially but now it seems like home assistant frequently has issues opening/closing the garage. I don’t know if this is even supported anymore so i’m looking at other means of controlling my garage.

I kept fussing with my setup and it’s finally working again. I have no idea why it quit working or why it started working again. The typical problem with cloud based integrations though I suppose. Not fond of the lag in status updates either so I’m wondering about an alternate control system as well.

My Aladdin Connect has not worked for a while now too! Has anyone else had issues? It all started maybe a week ago when in middle of the night i got 100’s of notifications from the genie aladdin connect app that garage door is disabled… constantly all night long so i assume something changed with the aladdin cloud server? I am all updated with HA updates so maybe someone else having same problems?

Although it worked again for a while, it stopped and hasn’t worked for me for months now.

I also have a couple brilliant light switches and the Aladdin integration is also broken in brilliant and it’s official supported in brilliant! So let’s hope it gets sorted out soon.

Updated today to Home Assistant 2022.2.2 and garage door is now working again! not sure what issue was as nothing in update should have fixed it but it does indeed now work again.

So its also working with Brilliant device so i can only assume its something fixed on the Aladdin Connect cloud and nothing to do with update. Either way im glad its working again

This seems to be having issues for me today. I don’t think it has anything to do with HA since the app won’t let me log in either, but wanted to post to see if anyone else is having login issues.

yes seems aladdin is having issues this happened a few weeks ago too. not HA issue but Aladdin issue

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