Alarmo (Alarm Control Panel) not working properly with google home/ assistant (When arming replies that it can't but within HA, it still arms in the mode requested)

wtstreetglow · August 3, 2022, 3:02am

Hello all,

Has anyone else had this issue and could possibly help me figure out what is wrong.

Within Alarmo, I have setup the alarm to not require a code for arming. It does require a code for disarming. And I have setup my “secure_devices_pin” in my google assistant yaml.

Essentially what is happening is when I ask google: “please arm the security system to armed away”, it replies “sorry, something went wrong with security system”. But then when I look inside of home assistant, it is in the process of arming and arms to the correct mode.

Disarming works properly. It asks for code and everything works as usual.

Can Alarmo not be used if we want to use within google assistant?

Does anyone have any ideas of how to correct this?

EDIT: So I just found the below on github. Does anyone know of any work with regards to this one. It seems this is an issue in English language also. Just out of curiosity, is anyone’s alarm control panel working properly for arming to a certain state, i.e. armed away etc.?

github.com/home-assistant/core

Google Assistant : Alarm control panel only works partially in english ... , Not at all in other languages

opened 12:29PM - 02 Jul 20 UTC

pergolafabio

integration: google_assistant

## The problem I have lot of lights/switches/scripts exposed to Google Assista…nt (nabucasa) , my GA setup is setup in Dutch language, no secundary english language, all is working fine, except for the "alarm control panel" if i setup enlglish as second language then i get better responses SO GA setup in dutch only: if i say Arm the alarm => this stand is not available => not OK disable the alarm => alarm already disabled => ok disable the alarm (if armed) => HA disables the alarm => GA respons => unexpected error ... not OK SO GA setup in dutch and english as secundary: if i say Arm the alarm => i am not sure wich level, say armed home or armed away => OK now! disable the alarm => alarm already disabled => ok disable the alarm (if armed) => HA disables the alarm => GA respons => unexpected error ... its better in english, but still errors ## Environment - Home Assistant Core release with the issue: 112.0 - Last working Home Assistant Core release (if known): None - Operating environment (OS/Container/Supervised/Core): HassOS - Integration causing this issue: GA + alarm control panel ## Problem-relevant `configuration.yaml` ``` - platform: mqtt name: Risco Alarm state_topic: "riscopanel/alarm/0/status" command_topic: "riscopanel/alarm/0/set" payload_disarm: "DISARM" payload_arm_home: "ARM_HOME" payload_arm_away: "ARM_AWAY" code_arm_required: false #GA Setup alarm_control_panel.risco_alarm: name: Alarm room: Security aliases: - Alarm - Risco - Beveiliging - Security ```

EDIT2: Workaround- looks like using scripts would work to get around this bug. Create a google routine and call arming from a script within the routine.

vaemarr · April 8, 2023, 9:47pm

Can you explain this a bit? Not sure what you mean.

hassah · August 22, 2023, 2:49am

I am having the same issue. I just integrated Google Assistant yesterday and though I can give it commands, every time I do so for Alarmo it responds with “Sorry, something went wrong with Alarmo.”

When giving the command to a Google nest display, it shows the options…

armed home
armed away
triggered
Off

Yet I cannot select any of those options without the same error message occurring on that device as well.

To confirm, all my other devices I’ve connected via home assistant and Google integration work fine.

hassah · August 22, 2023, 10:09pm

Update. Discovered that a pin was required in order for the system to work. Initially I didn’t have a pin, but that prevented the Google integration from properly communicating. Once a pin was set up, it worked fine.

vaemarr · October 28, 2023, 9:02pm

I already have a pin for disarming. Are you saying it needs a pin to arm as well to fix the issue??

Lustrous914 · November 26, 2023, 3:24pm

I’m having the exact same issue.
For arming (with OR without PIN) it says “Sorry, something went wrong controlling the alarm”, but checking HomeAssistant the Alarm was armed and all works fine. For Disarming with PIN, also works fine and no error are returned.

So, only for arming Google Assistant answer saying that is an issue but under the hood everything worked.