Alexa configuration 500 Internal Server Error

I just integrated the Alexa Player configuration.
but unfortunately no success
after re-downloading in hacs, I added the integration.
I finally reach ‘500…’ after introducing the hidden word.
I tried several times .

release: 2024.1.2
os: 11.4

should I use double authentication??


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image

have you an idea to solve it ??

Thanks

Hello!
Did you find the solution?
I have the same problem and I have no idea how to solve this…

All devices with Alexa stopped working.
I thought re-installing Alexa integration would fix it, but I got the same Internal Server Error.
After a few digging it looks like a system error handling https.
I suspect that this is happening on custom SSL configurations (like mine), but I migth be wrong and could also apply to the Nabucasa Cloud.

I’m running HA in latest official docker image.
Screenshot 2024-03-27 at 18.52.48

I found the issue regarding adding the integration.

Solution: Enable 2FA on your Amazon account, and add the integration again following the instructions on setting the Built-in Keys in the initial integration form.

But the media player still fails.

2 Likes

Yes, if you enable 2FA it works very well.