Alexa : having trouble accessing your Simon says EU skill right now

Configuration Voice Assistant
1

Hi, I have been trying to get Alexa to play a siren/alarm mp3, I have made the mp3 file 48 kbps.

when I call service the Alexa says " I’m having trouble accessing your Simon says EU skill right now "

Thanks

service: notify.alexa_media
data:
  message: "<audio src='https://fyc3gfeck0eosfhf13b3jpnn4e1mfojp.ui.nabu.casa/local/audio/12.mp3'/>"
  target: media_player.david_s_fire_tv_cube
  data:
    type: tts
2

When I loaded that file into Audacity, I saw the sample rate was set to 48000Hz. According to amazon, it needs to be set to 22050Hz. Try changing the sample rate and re-uploading. That was the issue I kept having when trying audio files, as the bitrate was correct, but the sample rate was too high.

1 Like
3

I’m having the same issue, did you find a fix?

4

Still having this issue. ANyone able to find a solution?

5

I make sure to convert my mp3’s at jovo and then are hosting them at backblaze even though my url should be publically accessible. That’s the only way I was able to get them all to work properly.

6

Same problem, follow

1 Like
7

I was testing the same and I couldn’t figure out the issue with this.
For me, it turned out to be an issue with the test URL from Jovo that I was given.
Apparently Amazon now prevents playing MP3s from their domain. Uploading the MP3 to a different URL worked perfectly fine.

8

Yeah, I convert them there and then downloaded and host on my HA box.

9

I have the same problem! I checked the files that are in the right format but nothing to do, I posted the mp3 file on HA, I also tried in other places but nothing; does anyone have any advice?

10

I have heared that alexa does not accept every SSL certificate. So not every https address works.

11

I have 4 echodots and I’m using an iobroker. I tried to let my echos say a text, but at the moment i only get the answer “having trouble accessing …” Neither “Speak” nor “Announcement” works.

I read the postings above but there is (in my opinion) a .wav / .mp3 file the problem. Now i have a problem with the TTS.

Could anyboy help me, or does anybody has an idea how to fix this issue?

12

Hey guys,
Solved here:

1 Like
13

I got it working with my own domain. The big point is that I have to specify a media_player:

service: notify.alexa_media_saschas_echo_dot_wohnzimmer
data:
  message: "<audio src='https://home-assistant.my-domain.de/local/mp3/servus.mp3'/>"
  data:
    type: tts

If I use notify.alexa_media I’m also getting the Simon says error. Hope that helps some of you!

1 Like
15

Thanks so much, your solution helped me to resolve the same issue I was having.
Blessed!.