I’ve finally been able to link my Alexa account with Hass cloud. My email address from Amazon and from hass cloud were different. I change them to be the same and it works perfectly!
How is it that everyone is finding a different solution to this problem? Are there are Home Assistant devs that can chime in here? This is a pretty major piece of functionality that is currently broken and to at least know it’s being looked into would be great…
I have another permutation that worked! I already tried the app on an iPad and my Android phone. Then the Alexa website on various browsers on my PC and ipad. Finally, I tried the Alexa website with Chrome on my iPad with the browser set to request the desktop site - this worked right away.
I already contacted amazon via live chat and they couldn’t help but were going to get back to me. I also gave them the url of this thread.
The fix for me was turning off 2FA on the amazon website, I tried everything but as soon as I turned it off success! I worked this out because my girlfriend could link her amazon skill to my home assistant account first try. I turned it back on as as I linked accounts and all still worked.
OH MY GOD YESSSSSSSSSSSSSSSSSSSSSSSSSSSS, THIS WORKED!!! It still didn’t work from within the Alexa app but using Safari on my phone let me finally link it.
I can confirm that disabling 2FA for my account also worked for me. I had tried all other suggestions in this thread to no avail. I did use Safari (iPhone) to add the skill after disabling. I’ve re-enabled 2FA after linking the account.