I am trying to add the Alexa skill. I have a HA cloud account set up, but when adding the skill in Alexa and trying to link accounts it always displays the below error.
I am in australia.
Blockquote
We were unable to link Home Assistant at this time.
Please try again later.
I am having the same problem. In the US. I have https setup and my DNS is setup correctly to resolve outside my network and proper ports opened at the fire wall. Running HASSIO (Latest) and cloud configuration says connected to cloud.
Linking the skill via a desktop browser worked for me, too. I am not at home to test any commands, but the skill is linked again, at least. In case it’s relevant, I’m also in the US.
Resetting the password on my Home Assistant Cloud account solved the issue for me. I’m guessing that the Home Assistant sign-in page (that you get when enabling the skill) doesn’t tell you if you’re password is wrong. It would be interesting to see if this solves the issue for anyone else.
I’m using Amazon UK is that helps anyone. When I managed to successfully enable the Home Assist skill, I did it via the desktop version of Firefox.
Before I got it working, I’d tried to enable the skill via i) the Alexa iOS app, ii) desktop Chrome and iii) desktop Firefox and none of them worked. Enabling the skill only worked once I’d reset my password.
I’ve been getting this error every time I’ve tried to enable the Home Assistant skill on my Alexa account -probably 15+ times for the past two weeks. I’ve tried different browsers, I’ve tried on my laptop and my phone, I’ve reset my Home Assistant Cloud password, I’ve upgraded Home Assistant, I’ve tried everything I can think of that might be solvable on my side. What else can I try? Can the error page be updated to better indicate the root cause of the issue? I’m so close to being able to control my entire home via Home Assistant with Alexa and am so excited for it, but I feel helpless to resolving this. Help!?
So I was having this issue for the past few days and I tried every suggestion and multiple times to link it, and nothing. I had only included the cloud: section in the config with no other options below. Today, I was reading that there are far more options to include in that section and that seems to have fixed my issue as it now linked. Mind you, it would not link through Chrome, I had to use Firefox on desktop and going through the Amazon.ca website (I’m in Canada).
cloud:
alexa:
filter:
include_entities:
- switch.bathroom
entity_config:
switch.bathroom:
name: Bathroom Light
description: The light in the bathroom