Hello everyone,
I’ve had Alexa running via developer.amazon; aws.amazon; and cloudflare (including their DNS registration) for about 10 months. Lately my daughter and friend said that Alexa occasionally says something like ‘Sorry I can’t do this at the moment, open the Alexa app and activate the skill again… Of course, this all worked when I was at home.
Yesterday I upgraded HA to the latest version, it was maybe 1 month old before. I then also got the message that I should reactivate the skill. So I let Alexa give me a wide berth and deactivated the skill and tried to reactivate it. Unfortunately, I didn’t succeed. The HA login window appears, but after logging in I get the message ‘Unable to link the skill at this time. Please try again later’.
If I enter an incorrect password, I get a message in the HA log about an incorrect login. If I enter the correct admin login data, I do not receive a log entry.
There are also no problems with https://eu-west-1.console.aws.amazon.com/lambda/. The ‘Code’ → ‘Test’ tab provides me with all the devices that I have configured in HA. In the ‘Test’ → ‘Test’ tab, I also get no error message.
So I have no idea what the problem is. I couldn’t find anything in Cloudflare either. Except that at some point something was blocked by ‘Microsoft MSN Block from Ireland’. But this doesn’t happen at the times when I want to connect the skill. I don’t know much about Cloudflare, but I’ve seen a few firewalls in my lifetime and couldn’t find anything in the menu items that would indicate a problem.
A few things I have tried / checked to my knowledge, of course always followed by testing the skill connection:
- Reinstalling the Alexa app on the iPhone where it worked.
- Installation of the Alexa app on an iPad where Alexa was never installed.
- Reinstallation of the Cloudflare add-on in HA
- Creation of a second skill at https://developer.amazon.com/
- Creation of a second function at https://eu-west-1.console.aws.amazon.com/lambda/
- Test the newly created skill based on the configuration of the first skill
- Creation of the longlive token for the user in HA, who was gone but still had the same key as in the initial configuration
- Check in Cloudflare whether bots are on. (Was not)
- Check whether anything is blocked by Amazon (apparently not, but I now know how I could block the requests via WAF–>User-defined rules so that a block entry could be output under Security-Analytics- Sampling logs).
- For security reasons, the following rules for ‘This website’ are allowed under WAF-Tools:
- ASN: AS14618 - Allow Alexa HA integration - Lambda Function (AS14618 Amazon.com, Inc.)
- ASN AS16509 - Allow Alexa HA integration - iOS App (AS16509 AMAZON-02)
- Searched in vain for how I could completely reset Alexa to factory settings.
- HA restart of course
- WLAN deactivated on the iPhone (Yes, the login screen for HA still appears in the Alexa app for the skill).
- Backup back to the state before I tinkered around (Yes, I had the Cloudflare config from the latest version, because you have to remove the config on the website when reinstalling the Cloudflare add-on. Because of the reconfiguration of the same name).
A few links are stored in the Amazon Development Console:
https://MyHaDomain/auth/authorize
https://MyHaDomain/auth/token
I get the following messages when I enter them in the browser:
For auth/authorise: ‘Invalid redirect URI’
For auth/token: ‘405: Method Not Allowed’
No idea whether this is good or bad.
So I’ve done a few things and none of them have helped.
Does anyone have any idea what the problem might be, what else I should try? And no, I don’t want to switch to Nabu Cas now. It’s been working so far 