I think it’s “NA” for North America. The error message can be caused by a bunch of different things… tell us what you were doing and we may be able to provide some guidance.
Some possible causes:
Issue on Amazon’s side.
Exceeding your allotted number of API calls.
Improper file encoding or length when playing an MP3 via a notification.
Thank you. I’ll do my best to describe what I am doing. I am using the chime_tts and elevenlabs services. I have taken elevenlabs out of the equation, but I still receive the Simon Says warning. I have added a chime mp3 to the config/www/custom_audio folder of my HA configuration. And reflected that in my chime_tts service config for a custom folder. I have access to HA outside my network via the Cloudflared add-on. And I have looked up the mp3 specs for Alexa and I think I have converted it correctly. Conversion settings to 48kbps. 24khz. and it is a two second chime. I think I have done everything correctly, but I may be missing something with the MP3 conversion. (done via Apple Music library). I welcome any input on where I may be going wrong.
Edit: To make a liar out of me, it started working when I tried it again. I don’t understand why, but I am happy it finally worked. My last troubleshooting I added from the chime_tts GitHub documentation.
homeassistant:
external_url: "https://[REPLACE WITH YOUR PUBLIC ADDRESS]:8123/"
internal_url: "http://[REPLACE WITH YOUR LOCAL IP ADDRESS]:8123/"
to my configuration file. It didn’t seem to work at first, same error, but maybe it took a few minutes to process after it rebooted the last time.