Android device tracker doesn't work

I have the latest android app which enables the device as a tracker in HA.
I have 2 different devices with 2 different users, the 1st is HA admin, the 2nd is an HA user. All the permissions are granted and the gps is enable on both devices.
I can see the device tracker entities in the HA for both.
The tracker of the admin-user works very nice.
The tracker of the user (2nd device) doesn’t update the location on HA.
Instead the battery level is updated and correct.
The location on the device is correct and updated (it is shared on gmaps and I can see it).
Does it exist a way to debug the info on HA or to trace the updates between the app and HA?

What version? I have 1.0.0 and it does not offer tracking? Google Play offers no updates to me.

The version is 1.1.1.

  • Register app with Home Assistant via mobile app integration
  • Report location and battery status

How do you register the app via mobile integration? When i try to add an mobile integration it says:

Aborted
Open the mobile app to set up the integration with Home Assistant. See the docs for a list of compatible apps.

I use the official android app.
Just do the login and the app handles the registration.

At HA side it should be ok since it works with the other device.e

In the topic below, they have the following solution.
Clear the storage on the Android App and log back in.

See Mobile App integration not working

It seems that I was able to solve my issue.
I followed these steps:

  • Install or update the app to 1.1.1
  • Logout in the app (if there is a previous login)
  • Restart HA
  • Login in the app