Got one recently but it wouldn’t show up on https://engage.efergy.com/install/stage1. It is getting an IP address & I can see that it is making DNS requests to da.4b.90.0004a3.h2.sensornet.info.
When I try to discover it, I get we.cannot.see.an.engage.hub
please.make.sure.that.your.engage.hub.is.connected.to.power
When I try to add MAC manually I get
mac.address **
Unable to register this hub, please contact customer services
**the.mac.address.can.be.found
It’s this one with one clamp sensor https://uk.efergy.com/engage-hub-solo/