AppleTV no longer reachable after watching

Configuration
1

Note: I’m using the official HA docker image.

I have this weird issue. HomeAssistant detects my AppleTV without any problem, and I can see it’s state from within the HA web interface.

However, after watching a few episodes on NetFlix with my AppleTV, HomeAssistant is no longer able to connect to the ATV. It gives me the message “Establishing a connection to the AppleTV”. Rebooting HomeAssistant solves the issue for me.

I also tried to define my appletv manually:

apple_tv:
  - host: 192.168.30.122
    login_id: 00000001-f255-xxxx-xxxx-d57da19c43b9

A few suspicious thing show up in my logs:

017-08-23 20:53:19 ERROR (Recorder) [homeassistant.core] Error doing job: Future exception was never retrieved
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/concurrent/futures/thread.py", line 55, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/app/homeassistant/components/apple_tv.py", line 97, in request_configuration
    fields=[{'id': 'pin', 'name': 'PIN Code', 'type': 'password'}]
TypeError: request_config() got multiple values for argument 'description'

and

2017-08-21 14:07:37 WARNING (MainThread) [homeassistant.components.media_player.apple_tv] A <class 'pyatv.exceptions.AuthenticationError'> error occurred: failed to login: 400
2017-08-21 14:07:47 WARNING (MainThread) [homeassistant.components.media_player.apple_tv] A <class 'pyatv.exceptions.AuthenticationError'> error occurred: failed to login: 400
2017-08-21 14:07:57 WARNING (MainThread) [homeassistant.components.media_player.apple_tv] A <class 'pyatv.exceptions.AuthenticationError'> error occurred: failed to login: 400

I don’t see a reason why the authentication could fail, since it wa working fine a few hours ago, and as I said, restarting HA fixes the issue again (for a while).

I also tried pairing HA with my AppleTV, but that doesn’t work either. I see the PIN code on my ATV screen, but no dialog pops up in HA to enter the PIN code.

1 Like
2

I am having this same problem. Apple TV had been rock solid for many months, but started to randomly disconnect around upgrade to 0.50 (best I can tell). Reboot fixes it temporarily.

Because I run automations based on the status of Apple TV (playing, paused) I have notifications setup to alert my mobile when the connection fails so that I can fix the connection. Typically this happens after watching an episode or two of something on Netflix.

3

You are describing exactly the same issue as me. I’m happy I’m not the only one! :slight_smile:

I also have automations like dim lights while watching AppleTV, and now they break. This is a major bummer, as the auto-dim automation was one the main features to convince my significant other to give this home-automation thing a try.

4

Yep! I auto-dim on play (and turn back on at pause) and it’s my favorite automation by far. What sucks is it worked perfectly for a long time and only recently started to have problems.

Now that I think about it, it may have coincided with 0.48 release which supported multiple Apple TVs: https://github.com/home-assistant/home-assistant/pull/8539

5

You might want to report this on github

6

submitted here https://github.com/home-assistant/home-assistant/issues/9133

7

I posted in the issue, lets continue the investigation there! :+1:

8

Since the last tvOS update (tvOS 11, I think?), I’m no longer experiencing this issue. Will do some more testing tomorrow.

1 Like
9

I still get this. I have three Apple TV 4s and two 4Ks on my network and they slowly but surely all started getting this connection issue. I’m on 0.60.1 and re-authenticating with them doesn’t do anything to bring them back.