AppleTV remote working except with volume_up / volume_down

Configuration
1

Hi,

I´m having issues with the AppleTV remote. commands: volume_up / down.
All other remote commands works flawless.

Hope someone can help me!

I get the following log:

Logger: homeassistant.components.websocket_api.http.connection
Source: components/apple_tv/media_player.py:456
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 7:46:25 PM (5 occurrences)
Last logged: 7:48:08 PM

no output device

Traceback (most recent call last): File “/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py”, line 190, in handle_call_service await hass.services.async_call( File “/usr/src/homeassistant/homeassistant/core.py”, line 1630, in async_call task.result() File “/usr/src/homeassistant/homeassistant/core.py”, line 1667, in _execute_service await cast(Callable[[ServiceCall], Awaitable[None]], handler.job.target)( File “/usr/src/homeassistant/homeassistant/helpers/entity_component.py”, line 204, in handle_service await self.hass.helpers.service.entity_service_call( File “/usr/src/homeassistant/homeassistant/helpers/service.py”, line 668, in entity_service_call future.result() # pop exception if have File “/usr/src/homeassistant/homeassistant/helpers/entity.py”, line 930, in async_request_call await coro File “/usr/src/homeassistant/homeassistant/helpers/service.py”, line 705, in _handle_entity_call await result File “/usr/src/homeassistant/homeassistant/components/apple_tv/media_player.py”, line 456, in async_set_volume_level await self.atv.audio.set_volume(volume * 100.0) File “/usr/local/lib/python3.9/site-packages/pyatv/core/facade.py”, line 433, in set_volume await self.relay(“set_volume”)(level) File “/usr/local/lib/python3.9/site-packages/pyatv/protocols/mrp/init.py”, line 742, in set_volume raise exceptions.ProtocolError(“no output device”) pyatv.exceptions.ProtocolError: no output device

2

Can you change volume from iOS, e.g. an iPhone?

3

No same problem.

Actually I can´t find the volume buttons in the built iOS remote control either.
I believe it’s been there before, perhaps it´s an issue with the iOS?
Running v15.3.1 on iPhone and v15.3 on Apple TV.

4

Then that’s the problem. I used to have it working before via CEC. Another user reported this problem and actually contacted Apple, which responded that volume only works if you have speakers connected via AirPlay (and corrected their home page). So at some point they decided to no longer support volume controls via CEC for some arbitrary reason.

5

OK,

Tanks for quick response!

Best regards,
Viktor