Apps not installing

Configuration
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1

Im trying to get FrigateNVR up and running in HA and having issues.

Hardware: Windows 11 running on a Dell 5480

Set up: HA is up and running through VirtualBox. I was able to sign into HA and map the repository for FrigateNVR. I followed several guides for the VirtualBox and it appears to be working. I was able to sign into HA from my phone and see the same devices I can see from my computer. Both the computer and the phone are connected to the same wifi.

The issue: when i try to install MQTT and Frigate, I press the install button and it just continuously spins until i leave that screen and then the install button returns. when i try to install the apps from my phone, i get an unknow error and then the connection drops from my phone and the computer simultaneously and then an option to download a log file. I have downloaded the file and can share if that would help. this last time i just tried seems to have crashed the VM as well.

I have tried to install other apps that seem to be available and none of them install.

I have what I would call “enthusiast” level knowledge at best about networking.

Thank you in advance for any help!

2

Which version of homeassistent are you running? If it isn’t the 2026.10.4, then you are probably affected by a bug where GitHub changed the size of some headers. It is fixed now though.

Link to info: PSA: Why all updates are failing

3

Thank you for the quick help! Not sure if that was/is the issue but:

I’m using haos_ova-18.3.vdi and the start up screen says OS Version: 18.3. Now the VM is booting, but i cant log in through the web browser or app…welp solved that issue…i just learned that every time i restart the VM, it gets a new address. I need to figure out how to fix the IP address. looks like when i just relogged in, i’ts downloading a new version. Ill check back after this new version installs.

4

This is my version:

  • Installation methodHome Assistant OS
  • Core 2026.10.4
  • Supervisor 2026.10.3
  • Operating System 18.3
  • Frontend 20260930.5
5

So you are on the .4 release, are you able to download the apps now? If you aren’t, you need to get some info from the logs System Log - Home Assistant .

When using the setup in production / for real, you will definitely have to use a fixed IP, check if your network is bridged or NATed, there are different steps in how to do that.