Aqara Temperature/Humidity Sensors Stop Reporting

Hello,

I have a few of the Aqara Temperature/Humidity Sensors (Wireless Smart Temperature Humidity Sensor | Aqara) and am seeing some strange behavior in Home Assistant. I was able to successfully add them in Zigbee2MQTT, and they show up fine as devices in Home Assistant. However, for all 3 of them, after about 15min of reporting new temperatures, they just freeze on whatever value they are at and keep reporting that same value (i.e. the line in “history” just becomes a flat line. Has anybody else encountered this issue?

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How is the link quality on the sensors? If you hold a sensor in your hand, does it not report increase in temperature? I have a lot of these around my house and the only time they stop reporting is when they are out of battery.

You can also try clicking the button on the sensor, see if it reports new values.

I do have more or less the same problem.
one of my Aquara hum temp press devices suddenly disapeared in Z2M.
At the same time Z2M did crash.
After restart the Z2M docker the device is not there anymore. All others are still working oke. (About 10 of them).
Maybe nothing to do with problem above, but it is strange behaviour with Aquara.

Is your device still available in Z2M?

I have the same problem and was able to re-pair one of the sensors but another one shows temperature/humidity in the Z2M but the values are not available in home assistant, it shows unknown.

Have you found out what’s behind it?

also after restart HA?

I re-pair all sensors and it’s back. These tiny issues are really tiresome. Like other zigbee devices, they simply time to time do not react. I changed deconz to sonoff/z2m and the situation is even worse

Yes, exactly the same issue. I’ve got 3 sensors and all “become flat” at the same time - after a HA restart. So far the only thing that helps is to re-pair them.

Same issue here. I have total of 20 temp/hum sensors and about 30% turn flat either from the getgo, or after restarting home assistant. All of them are paired through Tasmotized coordinators, all of them working in a LAN environment with multiple Zigbe2MQTT instances running on Home Assistant. That being said, the configuration seems rather irrelevant as all the other devices don’t display similar issues. Anyone here found a robust solution, instead of re-pairing of course (which for me seems to last for couple of days only until they freeze again)?

Hi,
I have exactly the same issue. I have 4 aquara sensors and after few minutes, after repairing i got flat lines in all of them :frowning:

I am no sure if it can be the reaon but i have to install zigbee repeater (aeontec) to my network.

Jan

When battery powered devices stop reporting after a few minutes, it’s 99% of the time a weak network with too few routers.

Hi @fleskefjes,

thank you for the reply. I have z-wave and zigbee (z2m). Zigbee i am using only SML 06 and aeontec repeater. See the picture of my map. Strange behaviour was when i added repeater to network i had to re-adopt all zigbee devices.

You’re gonna need at least 4-5 more repeaters mate. Space then around your house - you’ll need around 1 per room. Any mains powered device like a smart plug should do if you don’t want to take up a socket with a repeater which doesn’t do anything else. It won’t be as great as your range extender, but it has multiple uses at least.

That’s strange and shouldn’t happen. Got any details of what was reported in Z2M?

I have a couple of the the Aqara sensors too. Just for comparison, and I’m using ZHA, here is my map:

I have many more router devices so the battery powered endpoints never get stranded, so to speak.

Thanks for reply, no it looks like device stopped working. They stopped to report anything.

Ok, I can buy some plugs it is not a problem. I just wanna know can you recommend some? There is a lot of products on the market. I am migrating from different system based on z-wave and it was pretty stable. Today i have SLM-06 and Aeotec repeater. A lot of IKEA door sensors, aqara temperature sensors, Philips HUE motion sensors and Danfoss Ally TRV. Only Phillips and Danfoss are really reliable in Z2M.
I would like to buy something stable, working etc.

Thanks

That depends which style and voltage of plug you need based on your country. Post that info and someone using the same plug type will show up to recommend something suitable for you

Hi,
something like this. ZigBee zásuvka s měřením spotřeby 16A - RPishop.cz

nice design, 16A is so much. there will be TV’s Monitors, etc…

Jan