Aqra Water Leak Sensors not showing state



Hi, I bought two Aqra Water Leak Sensors, yesterday I added them to the Zigbee2MQTT, but I can’t see the status of the devices, I can see the battery, and temperature but not the state of it’s wet or dry (which ofc I want to make automation for it).
What causing this? How do I fix that?

Thanks!

I do not know your setup but for me, some Zigbee (and Z-Wave) devices just go to deep sleep and do not communicate with the hub, until needed.

How recent are the those battery & temp measurements? In my case HA held those values from last communications, even when all other comms were “lost”.

Have you tried to get the device wet, and see if it updates?

I haven’t tried to get it ‘wet’, but last update was 3 hours ago and still not showing state.

Hmmm…

In my experience the deep sleep is more like 48h or such.

If you pair it with ZHA, does it show?

Swapped batteries? (I know, this is like “did you turn it off, and on”, but for some reason some devices are very picky.)

when I had issues with Aqara devices, I removed the device, and had to re-discover/connect them. Sometimes power cycle the device, sometimes not. They also tend not to connect to some generic Zigbee routers.

Try removing them from Z2M completely and re-pair them. I have two of these that have been paired for years and they report values often.

Do you mean Force remove them? I have already tried on one of them, it remains the same.

does it update any values if you press down the button? Try changing batteries.

I just wet my device and all the data has been updated, thank you!

I have found that with most sensors, you have to actuate them to get everything to show up. For a water leak sensor, i usually lick my fingers and touch the contacts. For a door/window sensor, I open and close the door or window. Once you do this, HA is happy again.

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For my part, I had the same problem, I couldn’t get it recognized by ZigBee2mqtt, so I thought there was an issue, something wasn’t right. The humidity sensor wasn’t working (showed N/A). So, I opened it up, removed the two screws, and then used a small flat screwdriver along the edges in the gap to uncap it. I noticed it was a bit oxidized on the motherboard. So, I took out the batteries and unclipped it from its holder, then I rinsed it under water and scrubbed it with a toothbrush. After that, I dried it and reassembled everything, and like magic, it worked perfectly. The only minor downside is that I slightly damaged the protective cover when uncapping it

pour ma part j’avais le même problème impossible de le faire reconnaître par ZigBeetomqtt donc je me suis dit il y a un problème c’est pas normal le capteur d’humidité ne fonctionne pas N/A donc je l’ai ouvert j’ai enlevé les deux vis et ensuite sur les rebords j’ai passé un petit tournevis plat dans la fente pour le décapsuler et j’ai remarqué qu’il était un peu oxydé au niveau de sa carte mère donc j’ai enlevé les piles et ensuite je les déclipsé de son support et je l’ai passé sous l’eau et frotter avec une brosse à dents je l’ai ensuite séché et remonter tout ça et puis comme par magie tout fonctionne parfaitement le seul inconvénient minime c’est que j’ai un petit peu abîmé le cache de protection lorsque décapsuler