Arlo Errors

alanranciato · October 23, 2017, 3:53pm

Having issues with Arlo cameras. Before moving to .56.1 (I was on .54), I was able to get stills, but no video (last mpeg) from my Arlos. Now, after updating to .56.1, I can’t get anything.

This is the error I get in my log:

2017-10-23 11:40:46 ERROR (MainThread) [homeassistant.components.camera] Error on device update!
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity_component.py", line 216, in async_add_entity
    yield from entity.async_device_update(warning=False)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity.py", line 309, in async_device_update
    yield from self.hass.async_add_job(self.update)
  File "/usr/lib/python3.4/asyncio/futures.py", line 388, in __iter__
    yield self  # This tells Task to wait for completion.
  File "/usr/lib/python3.4/asyncio/tasks.py", line 286, in _wakeup
    value = future.result()
  File "/usr/lib/python3.4/asyncio/futures.py", line 277, in result
    raise self._exception
  File "/usr/lib/python3.4/concurrent/futures/thread.py", line 54, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/components/camera/arlo.py", line 163, in update
    self.attrs[ATTR_BATTERY_LEVEL] = self._camera.get_battery_level
  File "/srv/homeassistant/lib/python3.4/site-packages/pyarlo/camera.py", line 135, in get_battery_level
    return base.get_camera_battery_level[self.device_id]
TypeError: 'NoneType' object is not subscriptable
2017-10-23 11:40:47 ERROR (MainThread) [homeassistant.components.camera] Error on device update!
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity_component.py", line 216, in async_add_entity
    yield from entity.async_device_update(warning=False)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity.py", line 309, in async_device_update
    yield from self.hass.async_add_job(self.update)
  File "/usr/lib/python3.4/asyncio/futures.py", line 388, in __iter__
    yield self  # This tells Task to wait for completion.
  File "/usr/lib/python3.4/asyncio/tasks.py", line 286, in _wakeup
    value = future.result()
  File "/usr/lib/python3.4/asyncio/futures.py", line 277, in result
    raise self._exception
  File "/usr/lib/python3.4/concurrent/futures/thread.py", line 54, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/components/camera/arlo.py", line 163, in update
    self.attrs[ATTR_BATTERY_LEVEL] = self._camera.get_battery_level
  File "/srv/homeassistant/lib/python3.4/site-packages/pyarlo/camera.py", line 135, in get_battery_level
    return base.get_camera_battery_level[self.device_id]
TypeError: 'NoneType' object is not subscriptable
2017-10-23 11:40:47 ERROR (MainThread) [homeassistant.components.camera] Error on device update!
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity_component.py", line 216, in async_add_entity
    yield from entity.async_device_update(warning=False)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity.py", line 309, in async_device_update
    yield from self.hass.async_add_job(self.update)
  File "/usr/lib/python3.4/asyncio/futures.py", line 388, in __iter__
    yield self  # This tells Task to wait for completion.
  File "/usr/lib/python3.4/asyncio/tasks.py", line 286, in _wakeup
    value = future.result()
  File "/usr/lib/python3.4/asyncio/futures.py", line 277, in result
    raise self._exception
  File "/usr/lib/python3.4/concurrent/futures/thread.py", line 54, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/components/camera/arlo.py", line 163, in update
    self.attrs[ATTR_BATTERY_LEVEL] = self._camera.get_battery_level
  File "/srv/homeassistant/lib/python3.4/site-packages/pyarlo/camera.py", line 135, in get_battery_level
    return base.get_camera_battery_level[self.device_id]
TypeError: 'NoneType' object is not subscriptable
2017-10-23 11:40:47 ERROR (MainThread) [homeassistant.components.camera] Error on device update!
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity_component.py", line 216, in async_add_entity
    yield from entity.async_device_update(warning=False)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity.py", line 309, in async_device_update
    yield from self.hass.async_add_job(self.update)
  File "/usr/lib/python3.4/asyncio/futures.py", line 388, in __iter__
    yield self  # This tells Task to wait for completion.
  File "/usr/lib/python3.4/asyncio/tasks.py", line 286, in _wakeup
    value = future.result()
  File "/usr/lib/python3.4/asyncio/futures.py", line 277, in result
    raise self._exception
  File "/usr/lib/python3.4/concurrent/futures/thread.py", line 54, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/components/camera/arlo.py", line 163, in update
    self.attrs[ATTR_BATTERY_LEVEL] = self._camera.get_battery_level
  File "/srv/homeassistant/lib/python3.4/site-packages/pyarlo/camera.py", line 135, in get_battery_level
    return base.get_camera_battery_level[self.device_id]
TypeError: 'NoneType' object is not subscriptable
2017-10-23 11:40:49 ERROR (MainThread) [homeassistant.components.camera] Error on device update!
Traceback (most recent call last):
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity_component.py", line 216, in async_add_entity
    yield from entity.async_device_update(warning=False)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/helpers/entity.py", line 309, in async_device_update
    yield from self.hass.async_add_job(self.update)
  File "/usr/lib/python3.4/asyncio/futures.py", line 388, in __iter__
    yield self  # This tells Task to wait for completion.
  File "/usr/lib/python3.4/asyncio/tasks.py", line 286, in _wakeup
    value = future.result()
  File "/usr/lib/python3.4/asyncio/futures.py", line 277, in result
    raise self._exception
  File "/usr/lib/python3.4/concurrent/futures/thread.py", line 54, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/srv/homeassistant/lib/python3.4/site-packages/homeassistant/components/camera/arlo.py", line 164, in update
    self.attrs[ATTR_BRIGHTNESS] = self._camera.get_battery_level
  File "/srv/homeassistant/lib/python3.4/site-packages/pyarlo/camera.py", line 135, in get_battery_level
    return base.get_camera_battery_level[self.device_id]
TypeError: 'NoneType' object is not subscriptable

Config is:
camera:

platform: arlo
ffmpeg_arguments: ‘-pred 1 -q:v 2’ – this is uncommented out when I am trying to get the video

arlo:
username: !secret arlo_user
password: !secret arlo_password

#mpeg component
ffmpeg:
ffmpeg_bin: /usr/bin/ffmpeg

ffmeg is in my /usr/bin/ffmpeg and it’s in the path for both the pi user and the homeassistant virtual env.

I’ve tried the main arlo user that I login with as well as the separate HA user I created.

Any ideas?

alanranciato · October 23, 2017, 5:51pm

BTW, my sensors still work - just the images don’t.

nicholasgriffintn · October 23, 2017, 6:19pm

Yeah, I mentioned this in a Github issue. You can check it out here:

alanranciato · October 23, 2017, 7:47pm

Damn… Thanks… I disabled the -battery under the sensor, but getting that error when the actual camera tries to initialize… All of the cameras show as sensors, but now only the first one shows as a camera. the rest aren’t even coming up as devices.

Guess I’ll wait till .56.2 or .57 and see what’s up.

thx!

broox · November 2, 2017, 2:28am

I’m in the same boat on 0.56.2

alanranciato · November 2, 2017, 2:45am

Yep. Same. .57 this weekend. Also due for a rebuild for the python upgrade. Something’s gotta fix it.

jwillaz · November 4, 2017, 6:12pm

This PR should fix it. https://github.com/home-assistant/home-assistant/pull/9892

Is anyone aware of the cutoff time for inclusion in each release? I know releases come out every other Saturday (sometimes Sunday), but what is the deadline for PRs to be included?

alanranciato · November 29, 2017, 11:04pm

Thanks!

It did fix it, but something else seems broken now. When I try to enable motion detection on a specific camera, it now arms my entire system. Any idea what’s up with that?

jwillaz · November 29, 2017, 11:26pm

I believe the motion enable/disable functionality has always Armed/Disarmed the entire system. I added functions to the PyArlo library a while back to enable/disable Privacy on individual cameras (turn them on/off), but this has not been integrated into the HASS camera component yet.