Arlo - not showing anything at all - not even a Control Panel?

Hi everyone,

I’m trying to implement the Arlo components into my Home Assistant.
Currently I’m running the Hass.io on my Rpi3 Model B+ (newest) with the 32-bit installer.

What I’ve done so far is to try following the components guide on the home assistant webpage, but no luck.
Here is my config:

#Video Enabled
ffmpeg:

#Survelliance
    arlo:
      username: xxxxxxxxxxxxxxxxxxxx
      password: xxxxxxxxxxxxxxxxxxx
        
    alarm_control_panel:
      - platform: arlo
        home_mode_name: 'disarmed'
        away_mode_name: 'armed'
        
    camera:
      - platform: arlo
        ffmpeg_arguments: '-pred 1 -q:v 2'

The only thing that shows on my webinterface is 4 grey lines with the names of the cameras stating “Picture is not available”.

In my lovelace ui it doesn’t show anything at all.

Also I will of course put the username and password in another file, but for now I just want to get it up and running.

What am I doing wrong :frowning:?

There is some problem whit the Arlo component right now, a fix is ongoing and hopefully will be in next release

https://github.com/home-assistant/home-assistant/issues/17427#issuecomment-431754186

Oh thanks for the update - I didn’t see that one!
Fingers crossed!

But does the config look correct though?

I looks right to me, you can take a look at mine if you won’t to compare

https://github.com/Nicxe/HASS.io/blob/master/packages/arlo.yaml

A workaround can be to use IFTTT to arm/disarm and trigger on motion. I changed to use that when the Arlo component started having issues.

Arming and disarming is just them matter of calling a service:

https://github.com/joch/home-assistant-config/blob/master/automation/home/alarm.yaml#L14

To trigger when Arlo detects motion, you can setup an input_boolean and make a web request to set it from IFTTT.

https://github.com/joch/home-assistant-config/blob/master/automation/home/alarm.yaml#L288

Is this still a problem? New user (as of today) using the latest everything (as of today) getting all the sensor telemetry however no video (displays “Image not Available” in the dashboard, and "2018-12-26 19:58:55 ERROR (MainThread) [homeassistant.components.camera.arlo] Video not found for Back Door Internal. Is it older than 30 days?
" in the log)

I think is older than that - but I must admit that I haven’t added it again.
I’m not sure whether it is stable again or not.

Hey joch,

Maybe you can help me.
I created a IFTTT account, added a webhook and created two:

If Maker Event "HA_Arm_Arlo", then Arm Arlo
If Maker Event "HA_Arlo_Disarm", then Disarm Arlo

In my confguration I’ve set up the ifttt component and added the API key:

# IFTTT
ifttt:
  key: !secret ifttt_api

My automation looks like this:

- alias: '[Alarm/Arlo] Armed & Notification'
  trigger:
    - platform: state
      entity_id: alarm_control_panel.house
      to: 'armed_away'
  action:
### Arm Arlo - IFTTT ###
  - service: ifttt.trigger
    data: {"event":"HA_Arlo_Arm"}

But Arlo never gets armed and I can see that on the IFTTT page it states that the applet never has been triggered.

What am I doing wrong?

That actually looks correct! Is there anything in the home assistant log?

OMG! I had a typo.

I was calling:
data: {"event":"HA_Arlo_Arm"}

While the webhook was stated with:
If Maker Event "HA_Arm_Arlo", then Arm Arlo

Sorry for that :blush:

Good catch! I’m glad you got it working. :slight_smile:

Has anyone managed to see recorded images?
Mine stoped working several months ago, not only show up as grey bars.

Is playback of last recorded video no longer a function?

Thanks