Arlo Pro base station

Configuration
1

Been having issues with the Arlo Pro base station etc and timing out for months now. Not sure what is causing this as I am sure I am not an isolated case.

WARNING (MainThread) [homeassistant.helpers.entity] Update of alarm_control_panel.base_station is taking over 10 seconds

WARNING (MainThread) [homeassistant.helpers.entity] Update of camera.alfresco is taking over 10 seconds
2018-02-28 15:28:02 WARNING (MainThread) [homeassistant.helpers.entity] Update of camera.side is taking over 10 seconds

2018-02-28 15:28:02 WARNING (MainThread) [homeassistant.helpers.entity] Update of sensor.battery_level_side is taking over 10 seconds

2

As it happens, I just looked into that a few minutes ago. To me - with my limited Python skills - it looks as if PyArlo is waiting for multiples of 5 seconds inside a loop to get the result of its request. So if the answer doesn’t come within the first segment, you are likely to see those warnings.

At least the alarm_control_panel for Arlo uses update and not async_update, and I was wondering if that would help getting rid of those warnings…

1 Like
3

Hmm. After looking into this a little bit more, I feel as if I got this whole async topic wrong and things are as expected…

4

It happens the same to me!

5

having similar issues here, but only since I linked my google home account with Arlo (new functionality today - cast to CC devices) … anybody else? Or did you ever find a cause of the “taking over 10 seconds” error?

6

this is what i see…

2018-03-14 19:11:13 ERROR (MainThread) [homeassistant.helpers.entity] Update for     alarm_control_panel.home fails
Traceback (most recent call last):
  File "/usr/lib/python3.6/site-packages/urllib3/connectionpool.py", line 601, in urlopen
    chunked=chunked)
  File "/usr/lib/python3.6/site-packages/urllib3/connectionpool.py", line 387, in _make_request
    six.raise_from(e, None)
  File "<string>", line 2, in raise_from
  File "/usr/lib/python3.6/site-packages/urllib3/connectionpool.py", line 383, in _make_request
    httplib_response = conn.getresponse()
  File "/usr/lib/python3.6/http/client.py", line 1331, in getresponse
    response.begin()
  File "/usr/lib/python3.6/http/client.py", line 297, in begin
    version, status, reason = self._read_status()
  File "/usr/lib/python3.6/http/client.py", line 258, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "/usr/lib/python3.6/socket.py", line 586, in readinto
    return self._sock.recv_into(b)
  File "/usr/lib/python3.6/ssl.py", line 1009, in recv_into
    return self.read(nbytes, buffer)
  File "/usr/lib/python3.6/ssl.py", line 871, in read
    return self._sslobj.read(len, buffer)
  File "/usr/lib/python3.6/ssl.py", line 631, in read
    v = self._sslobj.read(len, buffer)
ConnectionResetError: [Errno 104] Connection reset by peer

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3.6/site-packages/requests/adapters.py", line 440, in send
    timeout=timeout
  File "/usr/lib/python3.6/site-packages/urllib3/connectionpool.py", line 639, in urlopen
    _stacktrace=sys.exc_info()[2])
  File "/usr/lib/python3.6/site-packages/urllib3/util/retry.py", line 357, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/usr/lib/python3.6/site-packages/urllib3/packages/six.py", line 685, in reraise
    raise value.with_traceback(tb)
  File "/usr/lib/python3.6/site-packages/urllib3/connectionpool.py", line 601, in urlopen
    chunked=chunked)
  File "/usr/lib/python3.6/site-packages/urllib3/connectionpool.py", line 387, in _make_request
    six.raise_from(e, None)
  File "<string>", line 2, in raise_from
  File "/usr/lib/python3.6/site-packages/urllib3/connectionpool.py", line 383, in _make_request
    httplib_response = conn.getresponse()
  File "/usr/lib/python3.6/http/client.py", line 1331, in getresponse
    response.begin()
  File "/usr/lib/python3.6/http/client.py", line 297, in begin
    version, status, reason = self._read_status()
  File "/usr/lib/python3.6/http/client.py", line 258, in _read_status
    line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
  File "/usr/lib/python3.6/socket.py", line 586, in readinto
    return self._sock.recv_into(b)
  File "/usr/lib/python3.6/ssl.py", line 1009, in recv_into
    return self.read(nbytes, buffer)
  File "/usr/lib/python3.6/ssl.py", line 871, in read
    return self._sslobj.read(len, buffer)
  File "/usr/lib/python3.6/ssl.py", line 631, in read
    v = self._sslobj.read(len, buffer)
urllib3.exceptions.ProtocolError: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3.6/site-packages/homeassistant/helpers/entity.py", line 204, in async_update_ha_state
    yield from self.async_device_update()
  File "/usr/lib/python3.6/site-packages/homeassistant/helpers/entity.py", line 327, in async_device_update
    yield from self.hass.async_add_job(self.update)
  File "/usr/lib/python3.6/asyncio/futures.py", line 332, in __iter__
    yield self  # This tells Task to wait for completion.
  File "/usr/lib/python3.6/asyncio/tasks.py", line 250, in _wakeup
    future.result()
  File "/usr/lib/python3.6/asyncio/futures.py", line 245, in result
    raise self._exception
  File "/usr/lib/python3.6/concurrent/futures/thread.py", line 56, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/lib/python3.6/site-packages/homeassistant/components/alarm_control_panel/arlo.py", line 83, in update
    mode = self._base_station.mode
  File "/usr/lib/python3.6/site-packages/pyarlo/base_station.py", line 298, in mode
    if self.is_in_schedule_mode:
  File "/usr/lib/python3.6/site-packages/pyarlo/base_station.py", line 320, in is_in_schedule_mode
    mode_event = self.publish_and_get_event(resource)
  File "/usr/lib/python3.6/site-packages/pyarlo/base_station.py", line 105, in publish_and_get_event
    self._subscribe_myself()
  File "/usr/lib/python3.6/site-packages/pyarlo/base_station.py", line 85, in _subscribe_myself
    publish_response=False)
  File "/usr/lib/python3.6/site-packages/pyarlo/base_station.py", line 189, in __run_action
    extra_headers={"xCloudId": self.xcloud_id})
  File "/usr/lib/python3.6/site-packages/pyarlo/__init__.py", line 142, in query
    req = self.session.post(url, json=params, headers=headers)
  File "/usr/lib/python3.6/site-packages/requests/sessions.py", line 555, in post
    return self.request('POST', url, data=data, json=json, **kwargs)
  File "/usr/lib/python3.6/site-packages/requests/sessions.py", line 508, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/lib/python3.6/site-packages/requests/sessions.py", line 618, in send
    r = adapter.send(request, **kwargs)
  File "/usr/lib/python3.6/site-packages/requests/adapters.py", line 490, in send
    raise ConnectionError(err, request=request)
requests.exceptions.ConnectionError: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))
7

Was having some issues today as well. Everything seems to be terribly slow. Not sure if that’s an Arlo issue or an HA one.

8

Since 0.65.5 update I have lost cameras some times, arlo sensors the other times. As well as the usual log full of warnings.

9

Seems to be a general Arlo issue. There are several reports on their community site. Apparently it’s been an ongoing issue for about 24h now

10

Had to completely re-add my base station and cameras via the Arlo app to get out of the offline state I was seeing… So far, I didn’t see any of the issues from before.