ASH Adapter reset z2m: Error while starting zigbee-herdsman

Hello everyone,

I’m new to the Home Assistant community and I’m struggling with the setup.

I’m trying to run MQTT and Zigbee2MQTT on a Raspberry Pi 4 with a Zigbee 3.0 USB Dongle Plus (Dongle-E).

My main issue occurs when I try to start Zigbee2MQTT. Here are my logs :slightly_smiling_face:

[21:40:10] INFO: Preparing to start...
[21:40:10] INFO: Socat not enabled
[21:40:11] INFO: Starting Zigbee2MQTT...
Starting Zigbee2MQTT without watchdog.
[2025-12-17 21:40:16] info: 	z2m: Logging to console, file (filename: log.log)
[2025-12-17 21:40:16] info: 	z2m: Starting Zigbee2MQTT version 2.7.1 (commit #unknown)
[2025-12-17 21:40:16] info: 	z2m: Starting zigbee-herdsman (7.0.4)
[2025-12-17 21:40:17] info: 	zh:ember: Using default stack config.
[2025-12-17 21:40:17] info: 	zh:ember: ======== Ember Adapter Starting ========
[2025-12-17 21:40:17] info: 	zh:ember:ezsp: ======== EZSP starting ========
[2025-12-17 21:40:17] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2025-12-17 21:40:17] info: 	zh:ember:uart:ash: Serial port opened
[2025-12-17 21:40:17] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2025-12-17 21:40:22] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2025-12-17 21:40:22] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2025-12-17 21:40:27] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2025-12-17 21:40:27] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2025-12-17 21:40:32] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2025-12-17 21:40:32] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2025-12-17 21:40:37] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2025-12-17 21:40:37] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2025-12-17 21:40:42] error: 	z2m: Error while starting zigbee-herdsman
[2025-12-17 21:40:42] error: 	z2m: Failed to start zigbee-herdsman
[2025-12-17 21:40:42] error: 	z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html for possible solutions
[2025-12-17 21:40:42] error: 	z2m: Exiting...
[2025-12-17 21:40:42] error: 	z2m: Error: Failed to start EZSP layer with status=HOST_FATAL_ERROR.
    at EmberAdapter.initEzsp (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:666:19)
    at EmberAdapter.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1539:24)
    at Controller.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/controller/controller.ts:143:29)
    at Zigbee.start (/app/lib/zigbee.ts:70:27)
    at Controller.start (/app/lib/controller.ts:101:13)
    at start (/app/index.js:149:5)

And here is my Zigbee2MQTT configuration:

data_path: /config/zigbee2mqtt
socat:
  enabled: false
  master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
  slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
  options: "-d -d"
  log: false
mqtt:
  base_topic: zigbee2mqtt
  user: moskito
  password: moskito
  server: mqtt://core-mosquitto:1883
serial:
  port: >-
    /dev/serial/by-id/usb-Itead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_V2_82c3e9e8d273ef1182f5e21e313510fd-if00-port0
  adapter: ember

I’m really running in circles at this point. I’ve heard about recent compatibility issues, but I don’t know enough yet to draw any conclusions.

Could someone please help me figure this out?
Thank you all!

Forgot to mention that i have flashed my dongle with the SONOFF Dongle Flasher Addon to Zigbee 8.0.2

Seems to be a widespread issue with no solution atm

thanks for the link, I guess I’ll try to downgrade Z2M then !