Automation no longer works cause of missing smtp notify which still exists

HerrVorragend · May 5, 2023, 9:52am

Hello everybody

I have an existing email notification which is no more running. HA informs me that the used notifier in the automation doesn’t exist. That confused me, because it was already working in the past. The configuration.yaml file seems to has no issue. The notifier isn’t visible in the list of services within developer tool. I found that as soon as the line of code for the password is commented out, the service is displayed in the service list within the developer tool after reloading the configuation yaml. For sure, the service is not sending an email as expected. So I am wondering, how this can happen? What is wrong? Target is to send an email within an automation.

notify:
  - name: "EmailNotification"
    platform: smtp
    server: "smtp.gmail.com"
    port: 587
    timeout: 15
    encryption: starttls
    sender_name: "HomeAssistantEmail"
    sender: !secret google_email_addr
    recipient: !secret google_email_addr
    username: !secret google_email_addr
    #password: !secret google_email_pw

I also tried out to use just a test password.

password: test

OR

password: "test"

Igotcha · July 20, 2023, 8:37am

Hi,

I just have the exact same issue. I had a working notification and just changed server and credentials (i changed my provider) and the notifcation is not recognized anymore.

I have a separate “notify.yaml” with two services:

- name: gotify_1
  platform: rest
  resource: https://gotify.***.ddnss.de/message
  method: POST_JSON
  headers: 
    X-Gotify-Key: !secret gotify_key
  message_param_name: message
  title_param_name: title
  data:
    priority: 10
    extras:
      client::display:
        contentType: "text/markdown"

- name: "NOTIFIER_MUELL"
  platform: smtp
  server: "***.netcup.net"
  port: 465
  timeout: 15
  sender: "***.*******@****.de"
  encryption: starttls
  username: "***.*******@****.de"
  password: "************************"
  recipient:
    - "***.**********@****.de"
  sender_name: "Home Assistant"

The “gotify_1” still exists and works but the “notifier_muell” which existed previously is not there anymore:

Any ideas?

Lars_IH · January 5, 2024, 9:12am

I just got this also, for some uggly reason Home Assistant no more likes my notify setup in configure.yaml - it has worked without problems up to yesterday. I have not changed ANYTHING in notify (although I have made some minor adjustments in configure.yaml on a sensor that has NOTHING to do with notify).

I guess Home Assistant has changed something without telling me - I hate that.

This kind of changes when things just are removed are more or less enough for me to dump this shit.

psp888 · January 10, 2024, 2:39pm

Same problem, started 5 days ago too. I cannot get any emails to work, I haven’t changed anything.
Any ideas??

BtrieveBill · January 15, 2024, 4:12pm

Same problem here. Automations that were working prior to the last update now fail with this error: " Arrival Notification uses an unknown service. The automation “Arrival Notification” (automation.arrival_notification) has an action that calls an unknown service: notify.smtp_out."

The same error is posting on my Garage Door Opened warning: " The automation “EMail on Garage Door Opened” (automation.email_on_garage_door_opened) has an action that calls an unknown service: notify.smtp_out."

I agree that things that were working fine and “suddenly” breaking on an update is maddening. Anyone have a solution to this yet?

mr.sneezy · January 18, 2024, 12:07pm

+1. Same issue noticed tonight, seems it began on Jan12. Config.yaml has not been changed in that time.

Logger: homeassistant.components.automation.notification_battery_monitor_1
Source: helpers/script.py:1783
Integration: Automation (documentation, issues)
First occurred: January 12, 2024 at 1:46:33 PM (5 occurrences)
Last logged: 10:29:55 PM

Notification - Battery Monitor 1: Error executing script. Service not found for call_service at pos 2: Service notify.gmail_email_martin not found.

-------------------------------------------------------------------
Noticed this log entry right after a HA restart. SMTP is not running if I understand it.

Logger: homeassistant.components.notify
Source: components/notify/legacy.py:103
Integration: Notifications (documentation, issues)
First occurred: 10:39:37 PM (3 occurrences)
Last logged: 10:39:37 PM

Failed to initialize notification service smtp

gentlec · January 18, 2024, 9:10pm

Same here. From what I can tell, my notify.yaml file is just being ignored. Can’t find anything in the logs with debug logging enabled. No changes to my YAML in ages so it just stopped working at some point.

lupus.blackfur · January 28, 2024, 1:22am

You guessed it… Me too. Same difficulty.
Trying to create an smtp notifier and, regardless what I do in [configuration.yaml], the service will not appear.
My [configuration.yaml] had no “notify” section and I have no [notify.yaml] so I created the “notify” section in my [configuration.yaml].

HA version info:

Core                         2024.1.5
Supervisor                2023.12.1
Operating System    11.4
Frontend                   20240104.0

Section (I created) in [configuration.yaml]:

notify:
  - name: "email_to_noc_at_kdryden"
    platform: smtp
    server: "***.***.***.***"
    port: 25
    timeout: 15
    sender: "[email protected]"
    starttls: "false"
    username: "xxxxxxxx"
    password: "xxxxxxxxxxxxxxxx"
    recipient: "[email protected]"

Have (re)edited the “notify” section adding and removing quotes and other “adjustments”…

Service for smtp by any name has never appeared.

================================================

Welp, never mind…

Turns out the fault was all mine, of course.

I assumed I required authentication to the mail server machine, that assumption was false.
Error messages were not sufficiently helpful to point to the actual problem.
Based on a post I found elsewhere, removed the UName/PWord and problem solved.
Now sending Emails at will.

mobile.andrew.jones · January 28, 2024, 2:01am

It’s very likely related to this:

github.com/home-assistant/core

SMTP Component: STARTTLS won't work after upgrade to 2024.1/2024.1.1

opened 12:00PM - 06 Jan 24 UTC

UlrichThiess

integration: smtp

### The problem Get an error if an automation sends an email with SMTP if i use… starttls configuration.yaml: ``` notify: - platform: smtp name: smtp sender: [email protected] recipient: [] server: server.zoomsoft.de port: 25 encryption: starttls sender_name: Home Assistant debug: true verify_ssl: true ``` LOG: ``` 2024-01-06 12:56:36.251 ERROR (MainThread) [homeassistant.components.automation.eingang_ug_kamera_e_mail] While executing automation automation.eingang_ug_kamera_e_mail Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/automation/__init__.py", line 669, in async_trigger await self.action_script.async_run( File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 1587, in async_run return await asyncio.shield(run.async_run()) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 426, in async_run await self._async_step(log_exceptions=False) File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 479, in _async_step self._handle_exception( File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 502, in _handle_exception raise exception File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 476, in _async_step await getattr(self, handler)() File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 713, in _async_call_service_step response_data = await self._async_run_long_action( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/script.py", line 675, in _async_run_long_action return long_task.result() ^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2149, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2186, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/notify/legacy.py", line 265, in _async_notify_message_service await self.async_send_message(**kwargs) File "/usr/src/homeassistant/homeassistant/components/notify/legacy.py", line 241, in async_send_message await self.hass.async_add_executor_job( File "/usr/local/lib/python3.11/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/smtp/notify.py", line 223, in send_message return self._send_email(msg, recipients) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/smtp/notify.py", line 227, in _send_email mail = self.connect() ^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/smtp/notify.py", line 154, in connect mail.starttls(context=ssl_context) File "/usr/local/lib/python3.11/smtplib.py", line 790, in starttls self.sock = context.wrap_socket(self.sock, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/ssl.py", line 517, in wrap_socket return self.sslsocket_class._create( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/ssl.py", line 1108, in _create self.do_handshake() File "/usr/local/lib/python3.11/ssl.py", line 1379, in do_handshake self._sslobj.do_handshake() ssl.SSLError: [SSL] unknown error (_ssl.c:1006) ``` If i use encrytion: none it works. ### What version of Home Assistant Core has the issue? core-2024.1.1 ### What was the last working version of Home Assistant Core? core-2023.12.x ### What type of installation are you running? Home Assistant OS ### Integration causing the issue SMTP ### Link to integration documentation on our website _No response_ ### Diagnostics information _No response_ ### Example YAML snippet _No response_ ### Anything in the logs that might be useful for us? _No response_ ### Additional information _No response_

WrongHole · December 15, 2024, 11:34pm

I’m having the same problem. Followed the instructions from the HA SMTP page and the notify service added to configuration.yaml isn’t recognized, meaning the notify section is just being ignored by HA.

kobuki · December 20, 2024, 10:45pm

Same problem on 2024.12.3. SMTP notification is configured in configuration.yaml, but is ignored, the notification cannot be selected at relevant places.

autoHouse9 · January 19, 2025, 11:56am

same problem here, SMTP no longer working:
Action notify.smtpmail not found