Backup page does not load

Configuration
1

Hey guys,

for some time now I cannot load my backup page. It always says “Loading backups. This can take a few seconds.”

When I look at the logs this is what I can see:

Logger: homeassistant.components.hassio.handler
Source: components/hassio/handler.py:335
integration: Home Assistant Supervisor (documentation, issues)
First occurred: 20:38:36 (6 occurrences)
Last logged: 20:58:42

Timeout on /backups/reload request
Timeout on /backups request
Timeout on /host/info request

As well as:

Logger: homeassistant.components.hassio
Source: components/hassio/websocket_api.py:135
integration: Home Assistant Supervisor (documentation, issues)
First occurred: 20:38:36 (6 occurrences)
Last logged: 20:58:42

Failed to to call /backups/reload -
Failed to to call /backups -
Failed to to call /host/info -

in the Core log.

but nothing in the Supervisor log besides a message reading “INFO (MainThread) [supervisor.backups.manager] Found 61 backup files”.

I do have the Home Assistant Google Drive Backup Addon installed but stopping it does not solve the problem either.

Maybe someone has an idea, thanks in advance!

2

I found once that my instance was behaving the same way and when I deleted a lot of old backups it worked again. For me, I think, it was timing out reading all those file names. I now have it auto-delete older backups when I’m over 10 daily backups.

1 Like
3

Thank you very much, that did work. I removed about 40 old versions and now it does load again.
I did not expect the number of Backups being such a problem for timeouts but I will also set my number of stale backups to 10 or 15 now.

4

I’m glad that worked for you. I think that it’s possible to tune the timeout if you build Samba Backup from source but probably easier to just not store a silly amount of backups.