Backup & Restore to Zooz 800 LR Controller

Configuration Z-Wave
1

Hi. I have two Zooz 800 series long range USB controllers (ZST39LR) both at FM v1.5 and SDK v7.22.1. I’m on Z-Wave JS UI 9.31.0 and Z-wave JS 14.3.10. My understanding is that these versions should support backup and restore to 800 controllers. I get the following error when trying to restore a backup from one controller to the other:

Error while calling restoreNVM: Did not find a matching NVM 500 parser implementation! Make sure that the NVM data belongs to a controller with Z-Wave SDK 6.61 or higher. (ZW0280)

If I skip the compatibility check I get a different error:

Error while calling restoreNVM: The given data does not match the NVM size - cannot restore! (ZW0322)

Any suggestions?

2

I can also confirm that using Silicon Labs Simplicity Studio Z-Wave PC Controller I’m able to do backup and restores between the two physical Zooz 800 controllers. I just can’t do it in HA Zwave-JS UI.

3

You’d need to get help at zwave-js/zwave-js · Discussions · GitHub for that.