Call-service not working: connection lost

Configuration Frontend
1

Hi

I have a button which calls a service:

show_name: false
show_icon: true
type: custom:button-card
tap_action:
  action: call-service
  service: surepetcare.set_pet_location
  data:
    pet_name: Mosi
    location: Inside
entity: binary_sensor.mosi
show_state: false
icon: mdi:tree
color: yellow

When I click, I get an error message (in Italian)

Invocazione del servizio surepetcare/set_pet_location non riuscita. connection lost

But when I go to the developer tools and test the service it works

service: surepetcare.set_pet_location
data:
  pet_name: Mosi
  location: Inside

Do you have any idea on what could be wrong?

2

Looks like it lost the connection. What happens if you put the service in a script and call the script as the tap action service?

3

Thanks for the quick reply.

Same as before: the script works but calling it as a tap action leads to the connection lost error:

square: false
type: grid
columns: 1
cards:
  - type: conditional
    conditions:
      - entity: binary_sensor.mosi
        state: 'off'
    card:
      show_name: false
      show_icon: true
      type: custom:button-card
      tap_action:
        action: call-service
        service: script.mosi_in_casa
      entity: binary_sensor.mosi
      show_state: false
      icon: mdi:tree
      color: yellow
  - type: conditional
    conditions:
      - entity: binary_sensor.mosi
        state: 'on'
    card:
      show_name: false
      show_icon: true
      type: custom:button-card
      icon: mdi:home
      color: green
      tap_action:
        action: call-service
        service: script.mosi_esterno
      entity: binary_sensor.mosi
      show_state: false

and both scripts:

alias: Mosi all'esterno
sequence:
  - service: surepetcare.set_pet_location
    data:
      pet_name: Mosi
      location: Outside
mode: single
icon: mdi:cat

and

alias: Mosi in casa
sequence:
  - service: surepetcare.set_pet_location
    data:
      pet_name: Mosi
      location: Inside
mode: single
icon: mdi:cat
4

Even simplifying the button, yields to the same connection lost error:

show_name: true
show_icon: true
type: button
tap_action:
  action: call-service
  service: script.mosi_in_casa
entity: binary_sensor.mosi

Not a single relevant entry in the log file (even with debugging enabled)

5

So I had a similar issue and after I figured out what was the fault.
It is nothing to do with timeout of whatsoever. The configuration was not correct. In your case you can try “service_data” instead of “data”.

In my config it looks like this:

- type: custom:button-card
  icon: mdi:stop-circle-outline
  tap_action:
    action: call-service
    service: cover.stop_cover
    service_data:
      entity_id: cover.dining_room_shutter
2 Likes
6

Dear Harrer,

thanks but I don’t have any data to submit. The service has no parameters.

Matteo

7

I have the same problem. Very strange. Other scripts work fine and can be called, but one (which is a copy of a working one) doesn’t want to run and keeps saying “connection lost”

8

Oh, interstingly the developer tools show me, that my entity is called

image

instead of what the script editor tells me:

image

Trying with the entity ID above it works

9

I have the same issue! Push!

  - type: call-service
    name: Open Valve for Duration
    action_name: Open
    service: script.open_valve_for_duration

the script is callable from scripts but the button gives me:

Failed to call service script/open_valve_for_duration. connection lost

But i then realized that in entities, the id is

image
image2472Ă—106 6.89 KB

but in the dev options it says:
image

and calling the latter works. This must be a bug.