Camera streaming can't find master_playlist.m3u8

Configuration
1

I am using Generic Camera platform to integrate one of my camera’s. Still image shows nicely in lovelace, but when I click it, I get a black window with turning circle that goes on forever. In Chrome developer console I see it can’t locate a file called master_playlist.m3u8
Is this a known issue? I did also integrate an EZVIZ camera using standard integration. For that camera everything seems to work just fine (still + streaming - also needs a master_playlist.m3u8 but for that URL it can find it. Any suggestions?

This is my config in configuration.yaml:

camera:
  - platform: generic
    still_image_url: http://192.168.1.64/Streaming/Channels/1/Picture
    stream_source: rtsp://192.168.1.64:554/Streaming/Channels/103
    name: Driveway
    username: admin
    password: xxxxxxxx
    authentication: basic
    rtsp_transport: tcp

In the same configuration.yaml I have set external_url and internal_url and this seems to work just fine.

2

Can you double check if stream address is reachable and playable with VLC?

3

Yes, checked it before and double checked it again now and it works fine.

4

Ok, can you try to access this stream from HA instance, maybe your server is not able to reach that ip. You can try ffprobe

5

Looks ok to me…?

bash-5.1# ffprobe rtsp://admin:[email protected]:554/Streaming/Channels/103
ffprobe version 4.4 Copyright (c) 2007-2021 the FFmpeg developers
  built with gcc 10.3.1 (Alpine 10.3.1_git20210424) 20210424
  configuration: --prefix=/usr --enable-avresample --enable-avfilter --enable-gnutls --enable-gpl --enable-libass --enable-libmp3lame --enable-libvorbis --enable-libvpx --enable-libxvid --enable-libx264 --enable-libx265 --enable-libtheora --enable-libv4l2 --enable-libdav1d --enable-postproc --enable-pic --enable-pthreads --enable-shared --enable-libxcb --enable-libsrt --enable-libssh --enable-libvidstab --disable-stripping --disable-static --disable-librtmp --enable-vaapi --enable-vdpau --enable-libopus --enable-vulkan --enable-libsoxr --enable-libwebp --enable-libaom --disable-debug
  libavutil      56. 70.100 / 56. 70.100
  libavcodec     58.134.100 / 58.134.100
  libavformat    58. 76.100 / 58. 76.100
  libavdevice    58. 13.100 / 58. 13.100
  libavfilter     7.110.100 /  7.110.100
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  9.100 /  5.  9.100
  libswresample   3.  9.100 /  3.  9.100
  libpostproc    55.  9.100 / 55.  9.100
Input #0, rtsp, from 'rtsp://admin:[email protected]:554/Streaming/Channels/103':
  Metadata:
    title           : Media Presentation
  Duration: N/A, start: 0.000000, bitrate: N/A
  Stream #0:0: Video: h264 (Main), yuvj420p(pc, bt709, progressive), 1280x720, 20 fps, 20 tbr, 90k tbn, 40 tbc
  Stream #0:1: Audio: mp2, 16000 Hz, mono, s16p, 64 kb/s
7

Can you share exact error from log?

8

Thanks, that solved it! I should have looked myself! :slight_smile:
Anyway, the log showed:

2021-10-16 08:46:03 ERROR (stream_worker) [libav.rtsp] method DESCRIBE failed: 401 Unauthorized

That more or less pointed me to some other threads on this issue suggesting to put username and password in the rtsp URL and that worked.
Thanks!