Can’t login to Rituals Perfume integration


Since few days my ritual integration stopped working…
I tried to uninstall / reinstall but I cannot login despite i’m 100% sure of my credentials
« Unexpected error »

Anyone is able to help please ?

You can check the logs below :

Enregistreur: homeassistant.components.rituals_perfume_genie.config_flow
Source: components/rituals_perfume_genie/
intégration: Rituals Perfume Genie (documentation, problèmes)
S’est produit pour la première fois: 11:14:36 (1 occurrences)
Dernier enregistrement: 11:14:36

Unexpected exception
Traceback (most recent call last):
File “/usr/local/lib/python3.12/site-packages/aiohttp/”, line 992, in _wrap_create_connection
return await self._loop.create_connection(*args, **kwargs)
File “/usr/local/lib/python3.12/asyncio/”, line 1120, in create_connection
raise exceptions[0]
File “/usr/local/lib/python3.12/asyncio/”, line 1102, in create_connection
sock = await self._connect_sock(
File “/usr/local/lib/python3.12/asyncio/”, line 1005, in _connect_sock
await self.sock_connect(sock, address)
File “/usr/local/lib/python3.12/asyncio/”, line 641, in sock_connect
return await fut
File “/usr/local/lib/python3.12/asyncio/”, line 649, in _sock_connect
OSError: [Errno 101] Network unreachable

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “/usr/src/homeassistant/homeassistant/components/rituals_perfume_genie/”, line 46, in async_step_user
await account.authenticate()
File “/usr/local/lib/python3.12/site-packages/pyrituals/”, line 205, in authenticate
async with, data={‘email’: self._email, ‘password’: self._password}) as resp:
File “/usr/local/lib/python3.12/site-packages/aiohttp/”, line 1194, in aenter
self._resp = await self._coro
File “/usr/local/lib/python3.12/site-packages/aiohttp/”, line 578, in _request
conn = await self._connector.connect(
File “/usr/local/lib/python3.12/site-packages/aiohttp/”, line 544, in connect
proto = await self._create_connection(req, traces, timeout)
File “/usr/local/lib/python3.12/site-packages/aiohttp/”, line 911, in _create_connection
_, proto = await self._create_direct_connection(req, traces, timeout)
File “/usr/local/lib/python3.12/site-packages/aiohttp/”, line 1235, in _create_direct_connection
raise last_exc
File “/usr/local/lib/python3.12/site-packages/aiohttp/”, line 1204, in _create_direct_connection
transp, proto = await self._wrap_create_connection(
File “/usr/local/lib/python3.12/site-packages/aiohttp/”, line 1000, in _wrap_create_connection
raise client_error(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host ssl:default [Network unreachable]

System Information

version core-2024.4.1
installation_type Home Assistant OS
dev false
hassio true
docker true
user root
virtualenv false
python_version 3.12.2
os_name Linux
os_version 6.6.20-haos
arch aarch64
timezone Europe/Paris
config_dir /config
Home Assistant Community Store
GitHub API ok
GitHub Content ok
GitHub Web ok
GitHub API Calls Remaining 4751
Installed Version 1.34.0
Stage running
Available Repositories 1400
Downloaded Repositories 19
Home Assistant Cloud
logged_in true
subscription_expiration 17 avril 2024 à 02:00
relayer_connected true
relayer_region eu-central-1
remote_enabled true
remote_connected true
alexa_enabled true
google_enabled false
certificate_status ready
instance_id 4a71c214125a4030a54f7381e8137246
can_reach_cert_server ok
can_reach_cloud_auth ok
can_reach_cloud ok
Home Assistant Supervisor
host_os Home Assistant OS 12.1
update_channel stable
supervisor_version supervisor-2024.03.1
agent_version 1.6.0
docker_version 24.0.7
disk_total 28.0 GB
disk_used 9.0 GB
healthy true
supported true
board green
supervisor_api ok
version_api ok
installed_addons File editor (5.8.0), RPC Shutdown (2.4), Terminal & SSH (9.10.0), Filebrowser (2.23.0_13)
dashboards 2
resources 11
views 5
mode storage
oldest_recorder_run 4 avril 2024 à 15:45
current_recorder_run 7 avril 2024 à 11:01
estimated_db_size 156.98 MiB
database_engine sqlite
database_version 3.44.2
api_endpoint_reachable ok