Cannot add Eurotronic Spirit Z-Wave Plus

Hardware
1

Hi Everyone,

I recently set-up a new Home Assistant system based on a Pi4 and hassio. I have a Zigbee USB stick (
and a hue light bulp, which is all working fine. Additionally, I added a Z-Wave stick ( Sigma Designs Controller Z-Wave Plus). I configured the Z-Wave Integration and can see that the network is starting fine.

Now I am trying to add a Thermostat (Eeurotronic spirit z-wave plus) by clicking the “Add node” button. Unfortunately, the node is not found and I get the following log-output:

2020-02-12 19:01:08.898 Detail, Queuing (Controller) Add Device
2020-02-12 19:01:08.900 Info, Add Device
2020-02-12 19:01:08.900 Detail, contrlr, Queuing (Command) ControllerCommand_AddDevice: 0x01, 0x05, 0x00, 0x4a, 0xc1, 0x13, 0x62
2020-02-12 19:01:08.900 Detail, Notification: ControllerCommand - Starting
2020-02-12 19:01:08.902 Detail,
2020-02-12 19:01:08.902 Info, contrlr, Sending (Command) message (Callback ID=0x13, Expected Reply=0x4a) - ControllerCommand_AddDevice: 0x01, 0x05, 0x00, 0x4a, 0xc1, 0x13, 0x62
2020-02-12 19:01:08.906 Detail, contrlr,   Received: 0x01, 0x07, 0x00, 0x4a, 0x13, 0x01, 0x00, 0x00, 0xa0
2020-02-12 19:01:08.906 Detail,
2020-02-12 19:01:08.906 Info, contrlr, FUNC_ID_ZW_ADD_NODE_TO_NETWORK:
2020-02-12 19:01:08.906 Info, contrlr, ADD_NODE_STATUS_LEARN_READY
2020-02-12 19:01:08.906 Detail, Node001,   Expected callbackId was received
2020-02-12 19:01:08.906 Detail, Node001,   Expected reply was received
2020-02-12 19:01:08.906 Detail, Node001,   Message transaction complete
2020-02-12 19:01:08.906 Detail,
2020-02-12 19:01:08.906 Detail, contrlr, Removing current message
2020-02-12 19:01:08.906 Detail, Notification: ControllerCommand - Waiting
2020-02-12 19:01:08.907 Info, WriteNextMsg Controller nothing to do
2020-02-12 19:01:18.699 Detail,   Received: 0x01, 0x07, 0x00, 0x4a, 0x13, 0x02, 0x00, 0x00, 0xa3
2020-02-12 19:01:18.699 Detail,
2020-02-12 19:01:18.699 Info, FUNC_ID_ZW_ADD_NODE_TO_NETWORK:
2020-02-12 19:01:18.699 Info, ADD_NODE_STATUS_NODE_FOUND
2020-02-12 19:01:18.699 Detail, Notification: ControllerCommand - InProgress
2020-02-12 19:01:25.828 Detail,   Received: 0x01, 0x07, 0x00, 0x4a, 0x13, 0x07, 0x00, 0x00, 0xa6
2020-02-12 19:01:25.828 Detail,
2020-02-12 19:01:25.828 Info, FUNC_ID_ZW_ADD_NODE_TO_NETWORK:
2020-02-12 19:01:25.828 Info, ADD_NODE_STATUS_FAILED
2020-02-12 19:01:25.829 Detail, Removing current message
2020-02-12 19:01:25.829 Detail, contrlr, Queuing (Command) Add Node Stop: 0x01, 0x04, 0x00, 0x4a, 0x05, 0xb4
2020-02-12 19:01:25.829 Detail, Notification: ControllerCommand - Failed
2020-02-12 19:01:25.829 Detail,
2020-02-12 19:01:25.829 Info, contrlr, Sending (Command) message (Callback ID=0x00, Expected Reply=0x4a) - Add Node Stop: 0x01, 0x04, 0x00, 0x4a, 0x05, 0xb4
2020-02-12 19:01:25.884 Detail, contrlr,   Received: 0x01, 0x07, 0x00, 0x4a, 0x13, 0x06, 0x00, 0x00, 0xa7
2020-02-12 19:01:25.884 Detail,
2020-02-12 19:01:25.884 Info, contrlr, FUNC_ID_ZW_ADD_NODE_TO_NETWORK:
2020-02-12 19:01:25.884 Detail, Node006,   Expected reply was received
2020-02-12 19:01:25.884 Detail, Node006,   Message transaction complete
2020-02-12 19:01:25.884 Detail,
2020-02-12 19:01:25.884 Detail, contrlr, Removing current message
2020-02-12 19:01:25.884 Detail, Notification: ControllerCommand - Completed

I do not have any other Z-Wave components yet, do I cannot check if the problem is with the stick or the thermostat. It looks to me like it is the thermostat though, so does anyone have any experience with that one or might be able to spot the problem in the log I have posted?

Thanks a lot in advance for your help.

Best
Tobias

2

Did you already try removing the node first, then adding it?

3

@freshcoast thanks for your reply. Unfortunately, I cannot remove the node since it is not shown as entity in the states in the dev tools.
Is there anything I am missing?

4

You can still remove it.

5

Ok, thanks for pointing that out.
How can I remove a node that is not listed as a entity or shown anywhere?

6

Look over the instructions I linked. Same procedure as removing any node. Control Panel -> Remove Node.

7

Thanks again. I tried that, but I cannot remove it normally since neither the device nor the controller think they are linked and I cannot put the device in unlinking mode. So I tried the manual “Remove Failed Node” approach but cannot find the device in the first place in the dev tools as entity.
Is there anything else I can do?

8

So just to be clear, you went to the Z-Wave control panel, pressed the “Remove Node” button, then on the device you held down the Boost button for 5 seconds? Did the OZW_Log.txt show that the remove failed?

Which Z-Stick did you buy? Since you have a Eurotronic Spirit, you also bought the EU frequency USB stick?