Cannot connect with Android mobile app

SteveDinn · February 13, 2022, 1:02pm

This morning (2022-02-13), I could not longer connect to my 2022.02.5 instance of home assistant.

I’m currently on app version 2022.2.1-full and Home assistant 2022.2.6 and while I can still use the mobile HA website, the mobile app still does not connect.

I’m using a direct duckDNS-based connection (as opposed to NabuCasa). Both the mobile web and app are using the same URL.

Anyone else having this issue?

krskrab · February 13, 2022, 2:25pm

Go to “Developer options” : “WebView implementation” .
I switched from “AOSP WebView” to “Google WebView” and all works fine now.

If you dont see it on your phone settings then you need to enable it by tapping on build number 7 times in settings.

SteveDinn · February 13, 2022, 3:19pm

I only have the option to select the ASOP WebView. Is the Google one available to install? I couldn’t find it in the play store.

The crappy thing I just realized it’s that it probably breaks any automations based on the mobile app like presence detection and notifications. Looking forward to a resolution for this one.

SteveDinn · February 13, 2022, 8:56pm

I reported this as a bug, but perhaps it’s my certificate? I don’t understand the errors given that chrome is not complaining about the same cert on either Android or Windows.

Anyone have any guidance?

SteveDinn · February 13, 2022, 9:03pm

Here’s the issue one GitHub:

github.com/home-assistant/android

Companion app unable to connect to HA instance while mobile website still works.

opened 03:45PM - 13 Feb 22 UTC

SteveDinn

bug question

**Home Assistant Android version:** 2022.2.1-full **Android version:** 11 **Phone model:** LG Velvet **Home Assistant version:** 2022.2.5, 2022.2.6 **Last working Home Assistant release (if known):** Doesn't seem to matter. This was working while I was on 2022.2.5, and broke while I was still on that version. **Description of problem:** Mobile app is unable to connect to the configured URL (unchanged), but mobile website still works. **Traceback (if applicable, to get the logs you may refer to: https://companion.home-assistant.io/docs/troubleshooting/faqs/#android-crash-logs):** ``` ``` **Screenshot of problem:** ![Screenshot_20220213-114353](https://user-images.githubusercontent.com/3911507/153760958-7d06111a-060a-46eb-a42e-47a369ef97eb.png) **Additional information:** Home assistant community forum post: https://community.home-assistant.io/t/cannot-connect-with-android-mobile-app/392276

RODO · July 22, 2022, 12:38am

I had the exact same issue, managed to fix it. For me it worked by disabling the toggle to prioritize the local address.

I also tested it several times by enabling and disabling it, worked every time with exact same result.

dshokouhi · July 22, 2022, 1:08am

prioritize internal is only for those users who keep location off on their device as the app then cannot determine when to use the internal URL. If you leave location on then the app can make the decisions properly. There is also a note about the feature being intended for those who leave location off on their device.

mdleal · July 22, 2022, 1:11pm

I am having the same issue. It appears it’s trying to use the internal URL. It’s been working for years and over the past couple of weeks external url does not work. I am using the nubacasa URL and have verified it is working in chrome on my phone. I also tried my own external URL. Like @RODO said disabling ‘prioritize the local address’.fixes the issue.