Cannot figure out actionable alerts

Configuration
1

I feel like I have everything set up correctly, but I never get an option to “take Action” I get an alert, but no buttons. Here is all my config

Automations
- alias: 'Cancel Garage Alert'
  trigger:
    platform: event
    event_type: ios.notification_action_fired
    event_data:
      actionName: CANCEL_GARAGE_ALERT
  action:
    service: homeassistant.turn_off
    entity_id: alert.garage_door
      

- alias: 'Close Garage Door'
  trigger:
    platform: event
    event_type: ios.notification_action_fired
    event_data:
      actionName: CLOSE_GARAGE
  action:
  - service: cover.close_cover
    entity_id: cover.garage_door_opener

Here’s the alet

  garage_door:
    name: Garage is open
    done_message: Garage is closed
    entity_id: cover.garage_door_opener
    state: 'open'
    repeat:
      - 10
      - 30
    can_acknowledge: True
    skip_first: True
    notifiers:
      - ios_pauls_iphone
      - ios_tracys_iphone

and here’s the ios config

ios:
  push:
    categories:
      - name: Garage Alert
        identifier: 'garage_alert'
        actions:
          - identifier: 'CANCEL_GARAGE_ALERT'
            title: 'Cancel Alert'
          - identifier: 'CLOSE_GARAGE'
            title: 'Close Garage'

I get the alert, but when I unlock my phone or open the app, its gone.

2

You will need a separate iOS notifier group and use it instead of your previous. Remember to hold to bring up the buttons. :slight_smile:

Notify:

- name: pauls_ios_alert
  platform: group
  services:
    - service: ios_pauls_iphone
      data: 
        title: 'Garage Alert'
        data:
          push:
            category: 'garage_alert'
3

Sorry, I’m still a little confused about these notifcations, would you mind giving more details?

4

Been there… I only discovered by accident you have to hold the notification, and not touch or click it, to show up the buttons.

5

You will need to create a notification group in the notify section of your configuration. The example above should help.

I used the following post to get mine working.